software for PR system one Remstar Plus

[jess]

I can't use the software on my MAC. My old 1998 Dell PC is (I think) 32 bit so that's OK. However, when reading the info on the software it says for Pentium 3 and above. My PC is a pentium 2. What do you think --- will it work? Here I've gone to all this trouble for a data capable machine and I don't know if I have a computer it will work on.

[Breathe Jimbo]

or you might try the latest alpha build of SleepyHead for Mac OS X, if you are inclined to find and report bugs and other problems in order to help to make the program better. It is in an early stage of development.

http://sourceforge.net/projects/sleepyh ... %20Builds/

If you are interested in helping this project by finding and reporting bugs and other problems, you should always download the latest build when the next one becomes available. The best way to be informed of new builds is to subscribe to the sleepyhead-devel mailing list at:

https://lists.sourceforge.net/lists/lis ... head-devel

You may need to create a sourceforge account before you can subscribe to sleepyhead-devel.

[Pugsy]

All I know to tell you is give it a try. The old computer may simply be too old.

If it won't work... and you can't afford to buy an old cheap XP laptop (or similar) to use...
you can use your Mac and use the online analyzer Onkor to see your reports. It doesn't matter what your OS is for it to be used since it is strictly and online analyzer and nothing is downloaded.

http://www.onkor.net/ Reports are visually different but the data is still the same and easy to see.

If you are not technically inclined the Mac version of SleepyHead may be difficult to manage but also worth a shot.

For sure you can use Onkor though.

[robysue]

I hate to be the bearer of bad news, but:

OP Is asking about software for the PR System One DS150---the absolute bottom of the line machine without even C-Flex (https://www.cpap.com/productpage/respir ... chine.html), which is listed in the signature, or the PR System One Plus (DS250), which is listed in the title of the thread.

Alas, in either case, the software will do the OP no good because the machine records only compliance data.

To the OP: If this machine is less than 30 days old, please read Janknitz's blog entries:

Help! I'm stuck with a brick
What you need to know before you meet your DME

[Pugsy]

Robysue, OP knows about the Plus.. he is getting Pro.

[jess]

Yep, I screwed up ---Thank goodness I caught my error within an hour of ordering the wrong product. I did order the Plus and then when I went back I read that it only records compliance. They canceled my order for me. I will order the Pro. I called Respironics and the software tech thinks it will work on my old Dell. I learned from him that I was even ordering the wrong software. When I try to order again in the morning I think I should post everything here first to make sure I am ordering what I need. I am not at all computer literate so I hope this works for me. The doctors office basically said that they don't read the software ---- if they read the PR 150 for leaks it seems they should read everything else --- doesn't it?

[robysue]

Goodto hear about the fact that a Pro is coming.

My humble opinion about the software is to use SH on a mac. Or dig out the old Dell. My guess is Encore will run fine on it.

[Pugsy]

if they read the PR 150 for leaks it seems they should read everything else --- doesn't it?

The PR model 150 only offers hours of use. It doesn't offer leak data. There are several different "Plus" models that either offer nothing extra or maybe CFlex which is the 250 model.

The PR System One Remstar Pro is the 450 model..anything less in model number does not offer full data.
I am sorry. I thought you understood the various models and what they offered. I thought we had covered that.

Encore Viewer 2.0 specs say Pentium 3 or higher....and you can't use the older version of Viewer because the PR S1 Pro won't work.
https://www.cpap.com/productpage/respir ... ml?src=atg

It is $99 and if it won't work on the old computer...well..a waste of money unless you get a newer computer.

[archangle]

Encore Viewer 2.0 specs say Pentium 3 or higher....and you can't use the older version of Viewer because the PR S1 Pro won't work.
https://www.cpap.com/productpage/respir ... ml?src=atg

It is $99 and if it won't work on the old computer...well..a waste of money unless you get a newer computer.

Encore Viewer doesn't work on 64 bit computers, so it doesn't work on any modern computers either.

(Well, you might get it to work on a 64 bit computer, but it takes some hacking.)

[Pugsy]

Encore Viewer doesn't work on 64 bit computers, so it doesn't work on any modern computers either.

(Well, you might get it to work on a 64 bit computer, but it takes some hacking.)

Actually I was referring to OP's old dinosaur Pentium 2

But now that your bring it up.. I have Encore Viewer 2.0 up and running just fine and it didn't take any hacking at all on this new 64 bit laptop. Apparently it won't install easily because of something in the setup install thing but one can use a copy of the program and just use the application exe file to open the program. It won't install using the normal install wizard but an old fashioned copy of files and folders works just fine.

[jess]

So if I can't use the software why should I purchase a model that costs a lot more than the basic model (150)
The software tech from Respironics had me go to a place (properties or something) on my old Dell --- since a patch 2 had been installed he said the software will work. Of course I have no recourse if he is wrong. I just don't know what to do. Maybe I just hire a Best Buy geek guy to come out.

[jess]

The PR System One Remstar Pro is the 450 model..anything less in model number does not offer full data.
I am sorry. I thought you understood the various models and what they offered. I thought we had covered that

Pudgy -- if wasn't your information that confused me ----- you've been very helpful. It's just that since the doctor just got the DME to refund $780.00 of my money I felt the pressure to go ahead and order. I wasn't expecting the refund. Also my dog died unexpectedly on Friday so my mind is somewhere else. I just went back online to study the machines and with all the similar names 'Pro, Plus, Resmed, Remstar" I just got completely confused and tried to work too fast. I have to get my new machine before I take my current machine in for a refund.

[Pugsy]

I am so sorry you lost your beloved dog. As you can imagine from my screen name I am a dog lover also. Not only Pugs but all breeds. I have lost more than my share and that pain is horrible.

You get your machine that shows data. I will find some way to help you use some sort of software to get your data.

Don't worry about purchasing Encore Viewer 2.0 (hope you haven't purchased it yet) I have some ideas. Some may work and some may not but I will figure out something.

[Pugsy]

Jess,
Please check your private message box in the user control panel upper left of forum page if you don't know where it is.