1) My stock hose of Resmed S9 was torn, I purchased a new hose. It's a little larger in diameter than stock. My hose management system also take the hose up from bed level, than brings it down to my face as shown in the photo. May this cause the machine to lose pressure?

2) When I bought the hose, I also tried different masks. The sales person connected the mask to some simple machine and said it was a bipap (I don't remember the brand name). He first set the pressure to 7, and I couldn't believe it. The pressure felt so hard and unbearable that I could hardly exhale. Even if he reduced the pressure, it felt like swallowing an industrial air compressor. I couldn't take it anymore and took the mask out. It felt bad, but seemed like something that would surely keep your airway open!
On the other hand, when using my Resmed S9 at 6-7 H2O I don't even feel anything more than a mild air flow When I wake up, I sometimes see even 11 H2O and it feels nothing strong like that machine in the shop? Which one is right, S9 or that machine? Is it possible that I may be losing pressure because of some reason?