MY ENCORE NOT WORKING

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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derek
Posts: 419
Joined: Sun Feb 06, 2005 2:06 pm
Location: Boston, MA

Post by derek » Thu Oct 20, 2005 6:21 am

Lori,
The point of mrhyak's email is that the problem, in his case, was the structure of the Encore Pro database, and that he fixed the problem by ensuring that the first entry was not compliance only.
Now, I can't debug the problem unless I can duplicate it on my system, which I have not been able to do.
Given that you have this problem, it might help if you could export your data, and send me your Encore Pro database, and I will see if it happens here. I will PM you (a little later - I have to leave for work now) with instructions.

BTW - if you do a Google search on the error message you will see that it is a problem that haunts .NET software, and that there is no simple explanation of the cause...

Some other questions are: did you make any changes to your computer just before the problem started? Do you have "File and Printer Sharing" enabled? Have you tried running MyEncore with your Virus protection turned off? For example McAfee (Network Associates) virus protection caused my computer to not allow MyEncore (or any .NET software) to run properly. There is a fix on their website.


Sleepless on LI
Posts: 3997
Joined: Mon May 30, 2005 6:46 pm
Location: Long Island, New York

Post by Sleepless on LI » Thu Oct 20, 2005 6:33 am

[quote="derek"]Some other questions are: did you make any changes to your computer just before the problem started? Do you have "File and Printer Sharing" enabled? Have you tried running MyEncore with your Virus protection turned off? For example McAfee (Network Associates) virus protection caused my computer to not allow MyEncore (or any .NET software) to run properly. There is a fix on their website.

L o R i
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TerryB
Posts: 612
Joined: Sat Feb 18, 2006 9:22 pm
Location: Houston, TX

Post by TerryB » Sat Mar 25, 2006 9:11 am

I had the resources error problem. Based on the previous posts I decided that the patient I setup before receiving the reader was the problem because there was no data in it. I deleted that patient, now there is only me with data and My Encore runs great.

Thanks everyone,

TerryB

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