420E software

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
Janelle

420E software

Post by Janelle » Wed Jan 12, 2005 1:27 am

I received my new Goodknight 420E unit yesterday from my DME. I noticed there was no software included as itemized on all the supply websites. The RT said that was all that had been sent from Puritan Bennet. That the RTs and Drs had the software and the patient wasn't supposed to. So I guess this is how PB sends them out.

My question is, if this is how PB sends them out, then howcome they can have the software with the unit when they are sold on various suppy websites like Cpap.com? Sure wished I had received the software with the unit. Now I guess I will have to pay to buy it separately.

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rested gal
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Post by rested gal » Wed Jan 12, 2005 2:57 am

Just my opinion - I'm not in the medical field at all.

I think many doctors, DMEs, and RTs regard "patients" as children, incapable of understanding this leaf blower treatment, much less behaving responsibly when it comes to these machines.

A person is trusted to take home a bottle of pills which could kill him if taken all at one time. But he's not trusted to have reading material (the home health care provider's manual). Heaven forbid he should happen to read about how to make a pressure change.

The way they act about the BIG SECRET regarding these machines, it's a wonder the on/off button is labelled. Just think how much the DMEs could make if they could convince us that a professional has to come out to turn the machine on at night and off in the morning for every user. heheh

Consider the delay (and expense) that people are put through when their symptoms return. Symptoms that raising the pressure 1 or 2 cm's often will take care of. Yet people with no health problems other than OSA have to jump through hoops:

(wait for) appointment with the doctor to discuss how snoring/sleepiness has returned after 6 months of successful cpap treatment

(wait for) another sleep study

(wait for) doc to get around to looking at the results

(wait for) another appointment with doc to have him announce the results and tell you the pressures needs to be raised one or two notches

(wait for) an appointment with the DME's representative to push said buttons up two notches

People of average intelligence who are willing to do their homework (sleep apnea message board archives have an astounding wealth of good information) and who have an autopap with the software and clinician's manual don't have to put up with that kind of nonsense.

Of course, if someone has health problems (particularly pulmonary problems) beyond simple OSA, he should consult with his doctor anytime cpap treatment doesn't seem to be going well. There are also certainly a number of patients who should not "tweak" any kind of treatment. They are still trusted with a month's supply of medications that they could very well decide to overdo or skip - go figure!

For those who want to take an active role in their own treatment, an autopap with the software is often a very good solution.

Sorry to hear that the DME did not allow you to be treated like a reasonable adult, Janelle. Unfortunately, the absence of a clinician's manual is par for the course when one has to buy one's equipment through a bricks-and-mortar health care "providers" instead of through online stores.

Hmmm...wonder if that means the online cpap stores would be considered "adult" stores? Masks...straps...