Kiralynx wrote:
Interestingly, when I started using the new seal, I experienced a 5-10 point jump in my leak rate, and annoying micro-leaks which kept waking me up......My old seal was sturdier. I went back to the old seal, and my leak rate went right back down. ......So I guess I will order new seals whenever I can, in hopes of getting ones which meet, not manufacturing tolerances, but my wearing tolerances.
This is very interesting to me, since I have said the same thing recently, almost word for word, about my Swift LT. There is absolutely no question whatever that there is now a difference in quality among its Medium pillows, and the same as you describe for your mask. I have registered a complaint to ResMed about the thinner, leakier Medium pillow that seems to be supplied with the full mask/headgear pack as contrasted with the sturdier nasal pillow obtained when paying premium price for the pillow separately (which I happened to be lucky enough to start with). Doubt that my complaint went any further than the person answering the phone. But I suspect the sad result will be a decrease in effectiveness/satisfaction and decreased purchases of this mask over time....and ResMed will likely have no clue as to the reason this might be, unless people register complaints. I actually went back to my original pillow after getting several inferior, thin, flimsy replacements that leaked badly.
This is my mask. I am committed to it because it has worked almost flawlessly for me, and I am comfortable with its small nuances. I want ResMed to recognize that we are not idiots out here who won't know the difference!
Edited to mention that I have now been using my original Swift LT pillow and headgear for 7 months. And over the past several months, I have painstakingly acquired about 8 medium LT pillows in an effort to obtain the same effective quality because of this variation. Only the 2 that were sealed individually/separately from ResMed are of the sturdy quality. The rest are headed for the back-up-hope-I-never-have-to-use-these bin,