AUSSIE HEATED HOSE--EXCELLENT SERVICE!

neversleeps · Post by **neversleeps** » Sun Jun 19, 2005 8:59 am

A few weeks ago I received a heated hose through http://www.sleepzone.com.au as many on this forum have. I use it with my REMstar Auto and it is THE solution to rainout!

I recently got a PB420E, so I ordered another hose (the kind they make specifically for that particular machine). This morning I received an email from the company. Get this, they wanted to check with me before sending out the second hose: is it possible I ordered this second one in error? Did I know I could adapt the first hose so it would work with the 420E so I wouldn't have to buy another one?

Can you believe it? I'm amazed that: 1) they even noticed. 2) they even bothered to check with me to see if it was an error. 3) They offered to explain a modification that would save me money and cost them a $ale.

I'm impressed!

(corrected website error..... sorry!!!!!)

rested gal · Post by **rested gal** » Sun Jun 19, 2005 9:51 am

Happy no-drips nights, neversleeps! That really is a miracle of an invention... and such nice people who invented it. I love my Aussie heated hose!

Iorek · Post by **Iorek** » Sun Jun 19, 2005 12:35 pm

after reading an eariler post about this I thought i'd dig a little deeper. the link you provided isn't working.
the correct link is
http://www.sleepzone.com.au/

Doesn't a felted cover for the hose do the same thing?
My insurance company said I'd have to have a new hose and head gear every six months. This seems an awful lot of waste to me. Can you clean this heated hose?

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CPAPopedia Keywords Contained In This Post (Click For Definition): hose

rested gal · Post by **rested gal** » Sun Jun 19, 2005 1:15 pm

Thanks for the corrected link, Iorek.

Doesn't a felted cover for the hose do the same thing?

Nope, not even close to the same. Hose covers of various types can help in some instances, and can even do the whole trick for some. But if rainout continues to be a problem after a person has tried the usual fixes, the heated hose is the answer.

My insurance company said I'd have to have a new hose and head gear every six months. This seems an awful lot of waste to me. Can you clean this heated hose?

Yes, you can clean it. The people at the Aussie site can tell you how. Personally, I've never cleaned mine yet, and I've been using it for the past nine months, every night. All that goes through it is clean humidified air, using distilled water in my heated humidifier.

I even leave the heated hose plugged in all the time, 24/7, hoping that by not making it cool off and warm up repeatedly...just keeping it on all the time...it might lengthen the lifetime of the wire. Would be ironic if it's just the opposite, and I'm lessening the lifetime by keeping it plugged in all the time! Electricians out there...what say you?

I do disconnect the hose from my heated humidifier each morning, however. I have a spare ancient straight cpap that I use to blow air through the heated hose for 10 minutes or so each morning, to be sure the hose is thoroughly dry inside.

Mikesus · Post by **Mikesus** » Sun Jun 19, 2005 6:27 pm

Its a shame that it takes Aussie ingenuity to solve rainout. I love mine and can't use my Aura without it!

ozij · Post by **ozij** » Sun Jun 19, 2005 9:04 pm

Mikesus wrote:Its a shame that it takes Aussie ingenuity to solve rainout. I love mine and can't use my Aura without it!

Its wonderful
What's wrong with Aussie ingenuity? Are you aware that Aussie ingenuity created the first CPAP?

Ingenuity is a human quality, and exists all over the world. However some people in the US do seem to forget that...

Its wonderful the Aussie ingenuity solved a problem for CPAP users the world over.

O.

wading thru the muck! · Post by **wading thru the muck!** » Mon Jun 20, 2005 5:27 am

ozij wrote:
Mikesus wrote:Its a shame that it takes Aussie ingenuity to solve rainout. I love mine and can't use my Aura without it!
Its wonderful
What's wrong with Aussie ingenuity? Are you aware that Aussie ingenuity created the first CPAP?

Ingenuity is a human quality, and exists all over the world. However some people in the US do seem to forget that...

Its wonderful the Aussie ingenuity solved a problem for CPAP users the world over.

O.

That's right! without good 'ol Aussie ingenuity we'd all probbably not be here on cpaptalk. Sorry for Mikes unbridled Nationalism. We like the Aussies here

Mikesus · Post by **Mikesus** » Mon Jun 20, 2005 5:35 am

Not a dig against Aussies in the least, but the problem exists and the CPAP vendors / manufacturers in the States act like it is a fact of life for CPAP with heated humidification users. Believe it or not, there are folks that don't use the internet, and would *NEVER* find the Aussie Heated Hose. And think that there is no solution.

Its too bad they don't sell thru other channels.

Mikesus · Post by **Mikesus** » Mon Jun 20, 2005 5:38 am

ozij wrote:
Mikesus wrote:Its a shame that it takes Aussie ingenuity to solve rainout. I love mine and can't use my Aura without it!
Its wonderful
What's wrong with Aussie ingenuity? Are you aware that Aussie ingenuity created the first CPAP?

Ingenuity is a human quality, and exists all over the world. However some people in the US do seem to forget that...

Its wonderful the Aussie ingenuity solved a problem for CPAP users the world over.

O.

wading thru the muck! · Post by **wading thru the muck!** » Mon Jun 20, 2005 5:50 am

Mikesus wrote:Not a dig against Aussies in the least, but the problem exists and the CPAP vendors / manufacturers in the States act like it is a fact of life for CPAP with heated humidification users. Believe it or not, there are folks that don't use the internet, and would *NEVER* find the Aussie Heated Hose. And think that there is no solution.

Possibly if those folks that don't use the internet were somehow connected to folks that do? Say for example, if a person who uses the internet and participates in a cpap forum and knew about how to get the aussie hose became aware of a cpap support group where these non-internet users met, say an AWAKE meeting for example. He might attend this support group meeting and might happen to mention how to get a heated hose. He might even help some of these people place the order over the internet. WOW! what a facinating concept to ponder.

Mikesus · Post by **Mikesus** » Mon Jun 20, 2005 7:48 am

Fascinating idea? Not really, as it relies on too many steps to get the info. What if there aren't meetings? (ie live out in the country where the nearest meeting is hundreds of miles away?) What if the one guy with internet can't make the meeting?

The sleep apnea community would be better served by the major manufacturer's addressing the issue and the information be readily available instead of some guy at a meeting that has all the answers.

But if you want to go to all the meetings, AWAKE or otherwise, I salute you in your efforts!

LDuyer · Post by **LDuyer** » Mon Jun 20, 2005 8:08 am

wading thru the muck! wrote: Possibly if those folks that don't use the internet were somehow connected to folks that do? Say for example, if a person who uses the internet and participates in a cpap forum and knew about how to get the aussie hose became aware of a cpap support group where these non-internet users met, say an AWAKE meeting for example. He might attend this support group meeting and might happen to mention how to get a heated hose. He might even help some of these people place the order over the internet. WOW! what a facinating concept to ponder.

The issue of informing the most people is a difficult one. Not everyone uses the internet. Not everyone belongs to a local support group. And many doctors don't even understand sleep apnea, let alone know enough to recommend this heated hose. It is difficult. Promoting awareness, through any means, certainly helps, for sure. And finding ways to promote awareness through different means, like getting the manufacturers involved in that effort, ought to go a long way. When people stop asking, "Sleep apnea, what's that?" (because they already know) then all our efforts will have paid off, IMHO.

Linda

wading thru the muck! · Post by **wading thru the muck!** » Mon Jun 20, 2005 10:19 am

Looks like I'm getting the Mike/Linda tag team rebuttals now.

If you think that getting the on-line support community together with the off-line support community is just too difficult to consider trying then why are you even involved?

I don't know about you, but where I have gotten most of my good information is from "some guy" (or gal ) on this forum.

The major manufacturers seem unwilling or unable to address these issues so the only way the are addressed is by that guy or gal on these forums or at a support meeting.

snork1 · Post by **snork1** » Mon Jun 20, 2005 3:28 pm

rested gal wrote:Thanks for the corrected link, Iorek.

...
I even leave the heated hose plugged in all the time, 24/7, hoping that by not making it cool off and warm up repeatedly...just keeping it on all the time...it might lengthen the lifetime of the wire. Would be ironic if it's just the opposite, and I'm lessening the lifetime by keeping it plugged in all the time! Electricians out there...what say you? .

The WIRE doesn't care if its running power or not. My guess as an engineer is that you MIGHT be shortening the length of life of the plastic in the hose. Plastic usually doesn't like heat of any kind. I only hesitate on this because its such a low heat.

And I agree the felt cover doesn't do squat compared to the heated hose. We had a warm day yesterday, and since I am not wild about breathing warm air on a warm night, I went with a heavily insulated covered hose, using my Swift. Woke up to a nose full of water when it cooled off near morning.

Hard to believe that people can keep going AT ALL with CPAP without a heated hose. I just don't understand why the American Marketing folks are missing the heated hose boat....

Guest · Post by **Guest** » Mon Jun 20, 2005 7:07 pm

snork1 wrote:
rested gal wrote:Thanks for the corrected link, Iorek.

...
I even leave the heated hose plugged in all the time, 24/7, hoping that by not making it cool off and warm up repeatedly...just keeping it on all the time...it might lengthen the lifetime of the wire. Would be ironic if it's just the opposite, and I'm lessening the lifetime by keeping it plugged in all the time! Electricians out there...what say you? .
The WIRE doesn't care if its running power or not. My guess as an engineer is that you MIGHT be shortening the length of life of the plastic in the hose. Plastic usually doesn't like heat of any kind. I only hesitate on this because its such a low heat.

And I agree the felt cover doesn't do squat compared to the heated hose. We had a warm day yesterday, and since I am not wild about breathing warm air on a warm night, I went with a heavily insulated covered hose, using my Swift. Woke up to a nose full of water when it cooled off near morning.

Hard to believe that people can keep going AT ALL with CPAP without a heated hose. I just don't understand why the American Marketing folks are missing the heated hose boat....

AUSSIE HEATED HOSE--EXCELLENT SERVICE!

AUSSIE HEATED HOSE--EXCELLENT SERVICE!

constant heat

Re: constant heat