No Encore Data When Using Swift Nasal Pillow...

arfunk · Post by **arfunk** » Mon Jun 13, 2005 1:35 pm

I have a Remstar Auto with C-Flex, and just started using the Encore software last week.

I started with a nasal mask, but since I wear glasses and like to read when going to sleep I got a Swift. It's comfortable, but I seem to take it off in my sleep almost every night I've used it. Also, there's no data saved on those nights I use the Swift.

The Remstar Auto documentation does say that it might not work correctly with narrow hoses, and the Swift does have a narrower hose. Does this mean I just can't use the Swift with my Remstar Auto? (If not, I have a like-new Switft that will be for sale.)

Are there other nasal pillow "masks" that my Remstar Auto will work correctly with?

Thanks,

/Andy

seamaiden · Post by **seamaiden** » Mon Jun 13, 2005 5:08 pm

I've used the swift and the remstar auto with c-flex for nearly 6 months now. Data is recorded daily on the smart card and read with the encore software without any problems at all. I am certain you will hear others affirm the same.

john5757 · Post by **john5757** » Mon Jun 13, 2005 5:32 pm

If I understand correctly the ResMed did say that the swift will work with their Auto CPAP and Respironics will say that their ComfortLite will not work with their auto CPAP. In your case you should be fine.

IWannaSleep · Post by **IWannaSleep** » Mon Jun 13, 2005 10:01 pm

It sounds like we have close to the same setup, I also have the heated humidifier. I have been using the Swift for over 6 weeks and download my data daily using Encore Pro. Everything works fine. You may be having some other problem.

Ron

Niteair · Post by **Niteair** » Tue Jun 14, 2005 5:16 am

I had this problem when I first used the Aura mask with my Remstar Auto, I found that the problem was that part of the masks nasal interface had the tubing kinked, and restricted the airflow more than the unit would allow for recording information. Since fixing this I have had no further problems, also use the Breeze, and have had no problems with it. Make sure that you haven't restricted the airflow anywhere in the circuit.

ahujudybear · Post by **ahujudybear** » Tue Jun 14, 2005 7:02 am

Some masks don't work with some machines' data retrieval???

Is there a listing of compatability/ incompatability somewhere?

- JB

Guest · Post by **Guest** » Tue Jun 14, 2005 12:41 pm

I just realized that I use something else -- a HEPA filter -- that may be restricting the airflow and affecting the Remstar Auto's ability to work correctly. I'll try using the Swift again, but without the filter, and see if that works. (But I really like having a HEPA filter in the line, especially since it does get dirty, meaning it's been keeping schmutz from going up my nose.)

NeurosurgeryNP · Post by **NeurosurgeryNP** » Tue Jun 14, 2005 2:43 pm

I have used the Swift with no problem in getting data. Make sure that you have the card fully seated into the slot. Also, make sure the card is working with the other interface you may have - if it isn't, maybe it's the card!

Machine	Mask