Lost data, Encore Pro

6PtStar · Post by **6PtStar** » Thu Aug 30, 2007 8:46 am

I know I have read threads about lost days with the Respronics "M" machines. Mine has been working well for about two months and all of a sudden I find myself in the same boat (sinking). Yesterday I got no data so I thought OK lost day. Well today I got no data either, two days straight. You folks that have experanced this, does it come back on its own, should I erase the card and start over? Best I can tell it shows the hour slept, and the data seems to be figured in the averages. What shoud I do other call it bad names, ther are some 4 letter words that come to mind.

GreenIce · Post by **GreenIce** » Thu Aug 30, 2007 10:13 am

I download the data last sunday, all days from 19th till 24 are available, except 18th august, lost one day data. I just download data today, no data missing. Not sure what's happening, perhaps bug in APAP ?

roncron · Post by **roncron** » Thu Aug 30, 2007 10:24 am

For me, it's usually two consecutive days of no data, then everything is fine for about 3 weeks, then another 2 consecutive days of no data. Usually.

My hunch is that the fault lies not with the software, card reader or smart card, but with the machine (or perhaps the card writer module that is integrated into the machine): I think the machine sporadically fails to write data to the smart card.

Has anyone who uses a non-M-series Respironics machine (e.g. the "tank") with Encore Pro ever had this problem?

(fyi, in case it matters, the version of Encore Pro I use is 1.8.49, otherwise known as 1.8i version 1)

6PtStar · Post by **6PtStar** » Thu Aug 30, 2007 11:10 am

I'm running 1.8i.49 also, this was one of the things that 1.8 was suposed to fix over 1.6, I guess not. This was running in my "M" Pro not the Auto but I suspect you are right it is in the machine programming. I won"t do anything til tomorrow, maybe I will get data again.

Goofproof · Post by **Goofproof** » Thu Aug 30, 2007 12:30 pm

The only way 1.8i could fix it is if it came with a "Classic". Software can't fix a machine problem. Jim

It won't make the HH tank bigger either.

jskinner · Post by **jskinner** » Thu Aug 30, 2007 12:48 pm

6PtStar wrote:Well today I got no data either, two days straight. You folks that have experanced this, does it come back on its own, should I erase the card and start over?

It usually comes back on its own but erasing the card seems to always fix it.
-james

Wulfman... · Post by **Wulfman...** » Thu Aug 30, 2007 12:56 pm

roncron wrote:For me, it's usually two consecutive days of no data, then everything is fine for about 3 weeks, then another 2 consecutive days of no data. Usually.

My hunch is that the fault lies not with the software, card reader or smart card, but with the machine (or perhaps the card writer module that is integrated into the machine): I think the machine sporadically fails to write data to the smart card.

Has anyone who uses a non-M-series Respironics machine (e.g. the "tank") with Encore Pro ever had this problem?

(fyi, in case it matters, the version of Encore Pro I use is 1.8.49, otherwise known as 1.8i version 1)

Only if you forget to put the card back in the machine.

I'll keep my "tanks"......tank ya, tank ya very much.....

Den

Goofproof · Post by **Goofproof** » Thu Aug 30, 2007 1:18 pm

Wulfman... wrote:
Only if you forget to put the card back in the machine.

I'll keep my "tanks"......tank ya, tank ya very much.....

Den

Between us that's six tanks, "Let's start a War ", We'll Hose Them! Jim

6PtStar · Post by **6PtStar** » Thu Aug 30, 2007 1:27 pm

Maybe we should start a protest and march on Respronics "BRING BACK THE TANK!!!!!!!!"

jskinner · Post by **jskinner** » Thu Aug 30, 2007 1:33 pm

6PtStar wrote:Maybe we should start a protest and march on Respronics "BRING BACK THE TANK!!!!!!!!"

Or just fix the dang M-Series...

Wulfman... · Post by **Wulfman...** » Thu Aug 30, 2007 2:12 pm

Goofproof wrote:
Wulfman... wrote:
Only if you forget to put the card back in the machine.

I'll keep my "tanks"......tank ya, tank ya very much.....

Den
Between us that's six tanks, "Let's start a War ", We'll Hose Them! Jim

Dialogue from the movie "Patton" (apparently he recognized good sleep, too)

Patton aide: What are you doing there, soldier?
Soldier getting up from floor: Trying to get some sleep, sir.
Patton: Well, get back down there, son. You're the only son-of-a-bitch in this headquarters who knows what he's trying to do.

Ody · Post by **Ody** » Thu Aug 30, 2007 2:29 pm

6PtStar wrote:I know I have read threads about lost days with the Respronics "M" machines. Mine has been working well for about two months and all of a sudden I find myself in the same boat (sinking). Yesterday I got no data so I thought OK lost day. Well today I got no data either, two days straight. You folks that have experienced this, does it come back on its own, should I erase the card and start over? Best I can tell it shows the hour slept, and the data seems to be figured in the averages. What should I do other call it bad names, there are some 4 letter words that come to mind.

I had something similar happen recently. But if I use Jame's super EP Analyzer I can see the missing days. What gives?

Goofproof · Post by **Goofproof** » Thu Aug 30, 2007 3:55 pm

jskinner wrote:
6PtStar wrote:Maybe we should start a protest and march on Respronics "BRING BACK THE TANK!!!!!!!!"

Or just fix the dang M-Series...

Does the "M"agic have Data Apnea, or is it just Data Impaired, I'm not sure what the politically correct term is. Jim

6PtStar · Post by **6PtStar** » Fri Aug 31, 2007 9:53 am

Yippie, It went back to working this morning. I guess it's one of those "M" things.

Guest · Post by **Guest** » Tue Sep 04, 2007 7:55 pm

OK I will add myself to the list of "missing data". Does this data reappear with encore 1.8? Is it possible that as the card gets full, the machine has trouble writing data to the card? If so I will begin erasing data on downloads. I haven't erased the card yet and am almost 1 month into my therapy.

Lost data, Encore Pro

Lost data, Encore Pro

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