Question about Dreamstation

[HairyReasoner]

After 5 years of hard work pumping my inhale pressure to 18 every night, my System One is starting to show it is getting ready to retire. The LCD screen is getting fuzzy on the left side, and now the humidifier LED is constantly flashing to let me know what I already know--the humidifier has stopped working. It appears the problem is with the machine instead of the humidifier, because my DME plugged another humidifier into it, and the LED light still flashes the bad humidifier flash. At my pressure, I find a heated humidifier a necessity.

So, my DME is recommending a Dreamstation Bipap auto (model DSX700T11). However, from reading some of the information about Dreamstations, I've read they come with a 30 day auto trial that goes away when it's done. So, my question is, is this a true Bipap auto, where it has the inhale and exhale pressure, but adjusts them slightly according to my real time needs, or does this just become a straight Bipap after 30 days when the auto trial expires?

Also, what do you think about that Dreamstation machine? I've read it is compatible with Oscar and Sleepyhead (which I use), so I presume it produces full data. I'm curious how it compares to the Resmed product (Airsense?).

If I went with something else, ld have to buy it from another DME because my DME only sells the Dreamstation. They discontinued Resmed machines because they say Resmed didn't stand behind its warranties well enough. Has anybody had problems with Resmed warranties?

[Okie bipap]

I have had not problem with their warranty. My first machine was bad from the factory. The phone modem would not work, so my DME could not check on my usage. They replaced it so they could monitor my usage. This machine quit six months later. As soon as I notified my DME, they said to bring it in and they would check it. It would not turn on for them, either. They replaced it on the spot and sent mine in for repair. I have had this machine for 4 1/2 years. In February, ResMed announced they would not replace any machine that was damaged due to the use of ozone type "cleaning" machine.

[HairyReasoner]

I have had not problem with their warranty. My first machine was bad from the factory. The phone modem would not work, so my DME could not check on my usage. They replaced it so they could monitor my usage. This machine quit six months later. As soon as I notified my DME, they said to bring it in and they would check it. It would not turn on for them, either. They replaced it on the spot and sent mine in for repair. I have had this machine for 4 1/2 years. In February, ResMed announced they would not replace any machine that was damaged due to the use of ozone type "cleaning" machine.

That's interesting. I've been holding off on buying one of those Ozone machines until the major manufacturers approved them. It sounds like that's not going to happen.

[Pugsy]

(model DSX700T11). However, from reading some of the information about Dreamstations, I've read they come with a 30 day auto trial that goes away when it's done. So, my question is, is this a true Bipap auto, where it has the inhale and exhale pressure, but adjusts them slightly according to my real time needs, or does this just become a straight Bipap after 30 days when the auto trial expires?

The model DSX700xxx is a full time auto bilevel capable machine.
It has 3 modes of operation
cpap mode
bilevel fixed mode
bilevel auto adjusting mode
all 3 never change.....full time offerings in any mode with no time limit.

The DreamStation model that had a limited auto adjusting trial capability is the DSX400xxx or the Pro model...not the 700 model.

[Okie bipap]

That's interesting. I've been holding off on buying one of those Ozone machines until the major manufacturers approved them. It sounds like that's not going to happen.

See this site for what ResMed and Philips both have said about using the ozone type "cleaning" machines.
http://www.hmenews.com/article/cpap-man ... ng-devices

[HairyReasoner]

(model DSX700T11). However, from reading some of the information about Dreamstations, I've read they come with a 30 day auto trial that goes away when it's done. So, my question is, is this a true Bipap auto, where it has the inhale and exhale pressure, but adjusts them slightly according to my real time needs, or does this just become a straight Bipap after 30 days when the auto trial expires?

The model DSX700xxx is a full time auto bilevel capable machine.
It has 3 modes of operation
cpap mode
bilevel fixed mode
bilevel auto adjusting mode
all 3 never change.....full time offerings in any mode with no time limit.

The DreamStation model that had a limited auto adjusting trial capability is the DSX400xxx or the Pro model...not the 700 model.

Thanks. That's the information I wanted to know about it. I'd hate to buy a machine only to find it degrades its features after 30 days.

[HairyReasoner]

That's interesting. I've been holding off on buying one of those Ozone machines until the major manufacturers approved them. It sounds like that's not going to happen.

See this site for what ResMed and Philips both have said about using the ozone type "cleaning" machines.
http://www.hmenews.com/article/cpap-man ... ng-devices

Talk about noncommittal. It doesn't violate warranty, but if we think any damage is done by the cleaner we won't cover it. I hope they really are working with the cleaning machine manufacturers to actually run tests and make an actual determination of whether or not they will harm our machines.

[Okie bipap]

I hope they really are working with the cleaning machine manufacturers to actually run tests and make an actual determination of whether or not they will harm our machines.

Better yet, I would like for the maker of these "cleaning" machines do a test to prove they are needed and actually work. This would mean taking someone's actual set up, swab the hose, mask, etc. Test each swab separately and prove which, if any, dangerous microbe actually exist on the equipment. Run the "clean" cycle then test again to see if any of the microbes are still present. Let's face it, any microbes present on the equipment came from you. Even if you clean it every day, as soon as you use it or touch it again, you have reintroduced the same microbes back on to the equipment. If these machines do such a good job of cleaning, why do the instructions for the machines say to wash the equipment prior to running the "cleaning" cycle?

[khauser]

If these machines do such a good job of cleaning, why do the instructions for the machines say to wash the equipment prior to running the "cleaning" cycle?

So they can CYA, of course. I am sure you already knew that.

These devices are intended to play on our insecurities about germs.

But I would want WAY MORE than proof that it effectively (I'll use the word) sanitized my equipment. I require equal proof that the production of ozone is safe to me and my pets, and further that it won't harm or reduce the life of any of my equipment.

It'll never happen.

At least the UVC powered devices are not harmful to people/pets (those specifically designed for this purpose). UVC has other issues, like that it can only impact what it shines on, and everything we put in the machine has hidden areas (UVC can't go through the various plastics and be effective, it must shine directly on the surfaces to be cleaned).

And speaking of cleaned, as many have already pointed out, these products don't clean. They may disinfect, but that isn't the same as cleaning, for instance, oils, dead skin cells, etc.

[Dog Slobber]

That's interesting. I've been holding off on buying one of those Ozone machines until the major manufacturers approved them. It sounds like that's not going to happen.

See this site for what ResMed and Philips both have said about using the ozone type "cleaning" machines.
http://www.hmenews.com/article/cpap-man ... ng-devices

Talk about noncommittal. It doesn't violate warranty, but if we think any damage is done by the cleaner we won't cover it. I hope they really are working with the cleaning machine manufacturers to actually run tests and make an actual determination of whether or not they will harm our machines.

I don't understand what you're issue is with how ResMed and Respironics is addressing damage done to devices because of the use of Ozone.

Fact:
Ozone *is* incompatible with some material and causes it to break down. Incompatible material is well known and understood.

There are three ways to handle warranty damage because of ozone:

1. Device manufacture to always repair. This is not reasonable to expect the manufacturer to repair damage caused by ozone. Ozone is not recommended and not consistent with device care instructions.
2. Never repair under warranty. This too is unreasonable, if a repair has nothing to do with Ozone damage, say the power supply or LCD display. The manufacture should still repair.
3. So that leaves us with, support the warranty unless the damage can reasonably be determined to be caused by Ozone. In which case don't. This is also easy to determine if the damage is premature corrosion with material known to be incompatible with ozone.

They are handling it exactly as they should.

[zonker]

I hope they really are working with the cleaning machine manufacturers to actually run tests and make an actual determination of whether or not they will harm our machines.

Better yet, I would like for the maker of these "cleaning" machines do a test to prove they are needed and actually work. This would mean taking someone's actual set up, swab the hose, mask, etc. Test each swab separately and prove which, if any, dangerous microbe actually exist on the equipment. Run the "clean" cycle then test again to see if any of the microbes are still present. Let's face it, any microbes present on the equipment came from you. Even if you clean it every day, as soon as you use it or touch it again, you have reintroduced the same microbes back on to the equipment. If these machines do such a good job of cleaning, why do the instructions for the machines say to wash the equipment prior to running the "cleaning" cycle?

spot on, sir, spot on.

[zonker]

There are three ways to handle warranty damage because of ozone:

1. Device manufacture to always repair. This is not reasonable to expect the manufacturer to repair damage caused by ozone. Ozone is not recommended and not consistent with device care instructions.
2. Never repair under warranty. This too is unreasonable, if a repair has nothing to do with Ozone damage, say the power supply or LCD display. The manufacture should still repair.
3. So that leaves us with, support the warranty unless the damage can reasonably be determined to be caused by Ozone. In which case don't. This is also easy to determine if the damage is premature corrosion with material known to be incompatible with ozone.

They are handling it exactly as they should.

from about 1995 to around 2005, i worked for sony service center. this was a genuine division of sony, hence i worked for sony of america. i mwas NOT one of the service technicians. i worked as admin and customer service.

i had to spend a significant portion of my time explaining sony's repair policy. i finally boiled it down to "SOMEBODY is going to pay for this repair." which always got their attention. then i'd break it down for them, like this-

1. if this product is less than 90 days old(from purchase date) and wasn't physically damaged, sony pays the bill.

2. if this product older than 90 days, but less than 365, sony pays the labor to repair and customer pays for parts.

3. if product is out of warranty, customer pays a flat fee for repair.

4. if product is more than 7 years old or physically damaged, customer pays fee for estimate of cost of repair. if the refuse the cost of repair, sony keeps the fee. if customer agrees to repair, estimate fee goes towards cost.

i could not believe how many people denied the "physically damaged" part, when it would become obvious to the tech once they examined the unit.

seems same to me as ozone damage, save that the ozone damage part seems to be well hidden, which is why i'm glad we have forum members here spreading the word.

[HairyReasoner]

I don't understand what you're issue is with how ResMed and Respironics is addressing damage done to devices because of the use of Ozone.

My issue is that testing could be done to determine if the machines are damaged by the Ozone. If they are, then the manufacturer could specifically say they do not recommend these machines for use with their equipment. They would still have the option of honoring the warranty if they determine the damage isn't Ozone related, but at least there would be a definitive answer if these cleaning machines should be used.

I'm not sure if I would trust testing done by the Ozone manufacturer. Of course, the problem is neither Phillips Respironics or Resmed have any financial incentive to invest in doing the testing.