Problems Importing my ResMed 10 Autoset (Her) in to SleepyHead

[Pugsy]

Okay folks...I have msat data...so nothing wrong with the SD card or the machine. It's as it should be.
I have suggested removing all traces of the other SH versions along with the SH folder in my documents including the most recent attempt today...
Start totally clean...with a fresh new download and new install of the latest version. Still no joy.
I am tapped out of ideas...anyone have any other ideas...computer isn't all that old...last summer model I think unless I misunderstood.
It's one of those things that maybe if I was sitting in front of it...I could maybe sort through it but I can't see that well from my house to Canada.

In terms of the data I see.....
I don't see any reason to doubt the AHI numbers...her AHI is always extremely low (sub 0.5 and lots of 0.0) and I did some scrolling through the flow rate and very little actual flow reductions where the flow rate is flat....very little and what there is...very brief.
She's not feeling the good numbers though..
Her sleep quality is in the toilet though....she's having more SWJ post arousal/arousal breathing than I see on my worst pain night.
It's no wonder she feels like crap.
I don't think it is related to the airway collapse or any SDB stuff...no real breathing related arousals that amount to much...maybe one last night was all I could spot and it didn't even earn a flag it was so brief.
I suspect some spontaneous arousals for some reason...and just crappy sleep architecture. Probably not getting enough deep sleep either.

There is some increased FL graph activity during a few parts of the night but it's not horribly bad and she's been having some nasal congestion issues that might explain that...and she still has crappy sleep quality when there are zero FLs getting flagged...so I don't really think the FLs are much of a factor.

[palerider]

It's one of those things that maybe if I was sitting in front of it...I could maybe sort through it but I can't see that well from my house to Canada.

(whispers) teamviewer

[Pugsy]

(whispers) teamviewer

I got my fingers in my ears...I can't hear you. It did briefly pass through my mind...very quickly.
I am just not comfortable doing that with someone I don't know ( and who doesn't really know me) just in case I really screw things up.
Besides...she has an IT guy that she is thinking of getting to see if he can figure it out.
It's one thing to just look at stuff...and a whole other thing to go doing a bunch of other stuff and really mess around. I am good but I also know that my skills in this area are very limited and while I am fearless with my own stuff...ultra conservative with someone else's stuff. I am smart enough to know that I probably don't know nearly as much about some of this stuff as I think I do.

Her main concern was validity of the data she was seeing on the LCD screen and then she was curious about the flow rate stuff I saw that she obviously can't see. I think I have eased those concerns for now.

One of these days when I have lots of spare time (cough, cough) I might just use some of her examples in my own tutorial that I keep saying I need to do about crappy sleep quality evidence and SWJ... but don't get around to it.
So I sent her a quick tutorial and some examples of her data and why I thought so and so was going on and why I think the data she is seeing on the LCD screen is accurate and valid.

We are pretty sure we know a significant factor in the crappy sleep culprit list....if she wishes to share it ...that's up to her.
I don't share that sort of stuff unless I am given specific permission which is why I didn't mention it specifically. There's no need for one thing and the other thing is that I don't blab unless I am told I can blab.

[msat]

I don't blame Pugsy for not wanting to go snooping around on my computer! I think she has proven that she's trustworthy, but it's probably better I go to my computer gurus.(One of the geeks in that office is a woman, btw. )

Yes, we suspect it's the meds. I'm not totally convinced, but I've got a bunch of random appointments in the near future with a bunch of specialists, including a long-awaited visit to a sleep disorders clinic, and I'll be asking lots of questions.

Still hoping I can get the graphics working in SH because I love poking around in that stuff -- just haven't been doing so for awhile. And I'd like to do a bunch of before-and-after comparisons for when I was on and off certain meds and taking into account what was going on in my life.

Have to say I'm impressed with how active and friendly this board is. I should spend more time here...

Thanks.

[Jas_williams]

Only other thing I can think of is he trying to use the SD card as the data directory as that really screws things up. Make Sure the Sleepy head data directory is in documents


And checking the graphs aren't turned off

[msat]

I give up for tonight and won't be back to this until Wednesday.

No, the Sleepyhead data is not in Documents, and no, I don't know where it went.

Upon looking for it, I discovered I still had some Sleepyhead 8.8 stuff on my computer. I deleted EVERYTHING Sleepyhead and started over from scratch. I'm pretty sure I got it all this time. I don't know how the Search didn't find that stuff the last time I did this.

Now I've got the app on my computer, and every time I open it, I'm starting over. I get the "Would you like Sleepyhead to use this location to store your data?" message, and I click Yes as per the instructions, and then it sends me through the registration process again, and I have to import my data yet again, and then I get the data but not the graphs. Rinse and repeat.

I did try putting it in the correctly spelled file (instead of in the file for the misspelled version of me) on one of my attempts (see below), but I got this message, and it scared me off: "The folder you chose is not empty, nor does it already contain valid Sleepyhead data. Are you sure you want to use this folder?" Ummm... no.

I suspect the problem may be that the tech who transferred everything from my old computer to my new one misspelled my name. We managed to clear up almost everything so that my personal computer didn't have my name misspelled everywhere, but deep in the depths of my computer is a misspelling that the techs I subsequently took my computer to said we'd have to wipe out everything and start from scratch in order to change. So things like Sleepyhead and my printer go down the misspelled path. (I have the equivalent of C:\Users\Jacquie\Documents and C:\Users\Jackie\Documents -- that's not my name, but it's a similar sort of spelling error.) The printer, however, works fine. I just see my misspelled name as the owner when that window comes up during printing jobs... But I'm wondering if in Sleepyhead's case the misspelled location is screwing things up.

I hope this makes sense. I'm beyond incoherent and heading to bed. I'm not likely to have a chance even to look at this stuff tomorrow, so I won't be responding to further comments in a timely way, but I'll check back when I can.

[msat]

I've got graphs!!

Will post more later today. Too big a rush right now.

[msat]

Today sure got away on me...

So, last night I when I should have been going directly to bed, I wanted to "give it one more try," and I got the graphs! There are two things that may have been different this time:

1. I deleted SH by left clicking on it in the Start menu and selecting Uninstall. Before, I had been doing a search for SH and deleting or uninstalling anything that came up in the search. I can't imagine this making a difference, but I hadn't before gotten a warning about the uninstall deleting everything in the file.

2. It may be possible that I managed to sort out the misspelled name part of this story, but I really don't know. During installation in that bit where the window comes up with a suggested path and asks if that's where you want to store your data, this time I did not accept what was suggested ("C:\Users\MisspelledName\documents) and instead selected Browse and chose C:\Users\CorrectName. I didn't think it worked, but maybe it did.

Unfortunately, I didn't get graphs for anything before June 8, and I was wanting to compare the current graphs with April/May, which was before I started on the meds. There was data but no graphs. I've decided not to worry my little head about it.

Thanks to all who offered suggestions and especially to Pugsy, who definitely went above and beyond anything I'd expect on an internet board.

[prodigyplace]

If you still have your old data directory you can import your old sessions from there. Sleepyhead makes a backup copy of your card data in its original format before importing.

[Pugsy]

If you still have your old data directory you can import your old sessions from there. Sleepyhead makes a backup copy of your card data in its original format before importing.

I don't think anything is going to make those old graphs available.
They aren't there for me either with her SD card contents and her older versions of SH didn't support this model of machine...and they were all messed up anyway.
Plus she had the calendar really messed up so things were way off which would likely screw with dates on everything.

Time to quite worrying about seeing flow rate prior to June of last year and move on dealing with what is available now that she has SH working properly and the calendar issue fixed and she has graphs like she wants.
She's good with that at this point.

[TonyG]

I have also had problems with Sleepyhead recently after years of none. Suddenly one day last week it just stopped opening... no way, no how would it open. Worked fine in the morning and nada in the afternoon. Have tried multiple times to delete the program and then reinstall but that has produced the same results. Still won't open. Installed it on an old laptop and it works so no idea what is causing the problem on the computer I normally use but would be interested to see if anyone has ever encountered something like this. There was a Windows update the day the problems started so maybe related but the update was done to the laptop as well. Ticks me off because it is amazing how addicted one can get following your treatment.

[msat]

Time to quit worrying about seeing flow rate prior to June of last year and move on dealing with what is available now that she has SH working properly and the calendar issue fixed and she has graphs like she wants.
She's good with that at this point.

Yup! The data, for what it's worth, is safe and sound at both the clinic and in a file on my computer, and I'm starting over fresh with the data on my machine erased and everything correctly reset plus a new profile on SH. Onward ho!