Smart Card Reader problems: Installing

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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Goofproof
Posts: 16087
Joined: Mon Dec 05, 2005 3:16 pm
Location: Central Indiana, USA

Post by Goofproof » Sat Oct 07, 2006 3:05 pm

The reader likes to stay installed and plugged in all the time. Removing it sometimes causes XP to become confused. Jim
Use data to optimize your xPAP treatment!

"The art of medicine consists in amusing the patient while nature cures the disease." Voltaire
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Linda3032
Posts: 2255
Joined: Tue Nov 29, 2005 6:50 pm
Location: Georgia

Post by Linda3032 » Sat Oct 07, 2006 5:54 pm

But just to confuse the issue even more, I always unplug my reader. I just make sure I use the same USB port when I plug it in. Windows XP.

_________________
Machine: DreamStation Auto CPAP Machine
Humidifier: DreamStation Heated Humidifier
Additional Comments: Compliant since April 2003. (De-cap-itated Aura).
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Justin_Case
Posts: 95
Joined: Thu Aug 24, 2006 1:17 pm

Cant erase Data

Post by Justin_Case » Thu Oct 19, 2006 12:50 am

I dunno if it's the Encore Pro s/w or the SQL Agent, but i cant erase the data on my smart card.

I had to use my laptop to erase the card.

Any ideas?

http://img120.imageshack.us/my.php?imag ... 009dd5.jpg

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SelfSeeker
Posts: 779
Joined: Tue Sep 19, 2006 6:25 pm

Post by SelfSeeker » Thu Oct 19, 2006 4:56 am

Justin,

I find the fact that you can't erase the Smart Card interesting.

Everytime I download the smart card (extract data), a pop up appears asking: Erase Data? And I answer no.

Thanks for the picture. If I had know that "Interaction List" area can be come a scroll area, I would never have erased the old data. I thought the space/information downloaded was limited to that area.

I can do this, I will do this.

My disclaimer: I'm not a doctor, nor have I ever worked in the health care field Just my personal opinions.
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CollegeGirl
Posts: 1038
Joined: Thu Oct 20, 2005 6:49 pm
Location: VA

Post by CollegeGirl » Thu Oct 19, 2006 5:05 am

THAT's why you were deleting things, SS! I couldn't figure that out!
Mystery solved.

--CG
Machine: M-Series Auto
Mask: Headrest
No humidifier
On the hose since 2005.
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SelfSeeker
Posts: 779
Joined: Tue Sep 19, 2006 6:25 pm

Post by SelfSeeker » Thu Oct 19, 2006 5:30 am

Yes College Girl.
I can do this, I will do this.

My disclaimer: I'm not a doctor, nor have I ever worked in the health care field Just my personal opinions.
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SelfSeeker
Posts: 779
Joined: Tue Sep 19, 2006 6:25 pm

Post by SelfSeeker » Thu Oct 19, 2006 5:31 am

Linda, I sometimes unplug the reader and it usually works when I plug it back in. Last weekend, I noticed that it only works with one of the USB ports.

Linda3032 wrote:But just to confuse the issue even more, I always unplug my reader. I just make sure I use the same USB port when I plug it in. Windows XP.
I can do this, I will do this.

My disclaimer: I'm not a doctor, nor have I ever worked in the health care field Just my personal opinions.
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Guest

Post by Guest » Thu Oct 19, 2006 7:22 pm

So nobody has any suggestions? Reinstalling Encore? SQL? Smartcard drivers?
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Justin_Case
Posts: 95
Joined: Thu Aug 24, 2006 1:17 pm

Post by Justin_Case » Thu Oct 19, 2006 7:26 pm

Sorry folks for logging in as guest, logging in has been giving me problems.
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