They still don't have an answer

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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Enchanter
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They still don't have an answer

Post by Enchanter » Mon Aug 10, 2015 3:06 pm

Called dr's assistant, she said she still hasn't heard back from them. (was on vacation last week ) Texted the lab manager, he said he'll look into. No hear back. Same story, same result. Week after week after week.

If u don't like what I wrote, then it's up to you how to respond to me. I have bigger things to worry about than your feelings.
My Current Therapies
- CPAP + Humidifier
- Allergy Shots + nose Spray + Hepa Air Purifier
- Cardiovascular Exercise + Stretching

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Julie
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Re: They still don't have an answer

Post by Julie » Mon Aug 10, 2015 3:33 pm

Get a new doctor and (therefore) a new lab, or get your MD to send you to a new lab. This cannot be a new idea to you...

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flightco
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Re: They still don't have an answer

Post by flightco » Mon Aug 10, 2015 3:37 pm

Enchanter wrote:Called dr's assistant, she said she still hasn't heard back from them. (was on vacation last week ) Texted the lab manager, he said he'll look into. No hear back. Same story, same result. Week after week after week.

If u don't like what I wrote, then it's up to you how to respond to me. I have bigger things to worry about than your feelings.
I know you have posted previously about this and you have gotten many different responses.

Can you tell me:
If they have lost your information, what would you like them to do now?
You haven't switched doctors, why not?
What are you hoping to gain from the forum?

These answers might help you get the best response.

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Pesser
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Re: They still don't have an answer

Post by Pesser » Mon Aug 10, 2015 3:48 pm

How much money is all this going to cost you? Of course deductibles, travel, etc...

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Gasper62
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Re: They still don't have an answer

Post by Gasper62 » Mon Aug 10, 2015 4:39 pm

Who ties your shoes ?

SewTired
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Re: They still don't have an answer

Post by SewTired » Mon Aug 10, 2015 5:56 pm

Yet another thread. Enchanter, it's time to get on the phone and report medical fraud to both your insurer and your state attorney general's office. They will need the dates of your sleep study. Do it TOMORROW or stop the never ending whining. You have the machine. Use the mask that you were given. Ask your regular doctor to issue you a prescription for a mask, patient choice, and buy it yourself. If you don't have the money, sell your bike.

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Krelvin
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Re: They still don't have an answer

Post by Krelvin » Mon Aug 10, 2015 6:56 pm

New thread, same stuff... A month in recap... just about the sleep tests... I'm sure I missed the post about how the dog ate it, but I'm not sure.

July 30th
Enchanter wrote:Just called the doctors. She said that she's been trying to handle this situation for days and that the last 6 people have also been experiencing massive problems with this lab. She'll keep trying to call them and see what's going on.
July 28th
Enchanter wrote:Left 5 messages. Have not heard back from the lab for redoing the diagnostic test. At this point, I don't think it's going to work out because the story always changes for them and it doesn't have a good ending feel to it and am so I'm almost ready to give up. I may play around with the mask I have now a little bit and try other forms of therapy, continue the ones I have going for me below. But thank you to everyone who tolerated me.
July 26th
Enchanter wrote:So I am going to have to go back and take the diagnostic test. The lab deleted it and healthcare needs it to give me my equipment. I talked with the manager and they did in fact delete it because they didn't know that the healthcare would need it. However, the healthcare even told me they were obligated for 7 years to hold onto it. It was just an error. Manager says he will see what he can do as far as what the healthcare requires and will continue talking with healthcare before we schedule another diagnostic test.
July 24th
Enchanter wrote:Just got a call from the healthcare. They said they have the BiPap machine but said they need a copy of the diagnosis test. The problem is that the tech and manager said those were deleted.... I'll call them back and see what's the deal.

Edit: Just called healthcare. They are in need of my diagnostic test. They only have the Titration. IN order for them to give me a Bi Pap they have to get the diagnostic test. They will call the lab. They said the lab is legally required to have anything in the last 7 years. However, the manager was firm that it was deleted when i asked him for it. The tech also said that. Now the healthcare will deal with them. I await a call back.
July 23rd
Enchanter wrote:Got a call today about the CPAP equipment. They said that they have to verify with insurance and it will take up to another 10 days before they give me a call back.
July 14th
Enchanter wrote:One of the ladies from the lab just called me and said that the reviewer was in the Emergency room and then the hospital for a week.
July 14th
Enchanter wrote:Just got a call back from the doctors. She says that it turns out the lab has not reviewed the results yet. So the manager of the lab was incorrect when he told me that they sent in the results last week. People, stop saying I'm not taking action.
July 14th
Enchanter wrote:The lab said that they sent the doctor the report. I called the doctors office and they said they never got the report via mail or fax.
July 13th
Enchanter wrote:The doctor still doesn't have the test. I called the manager of the lab 4 times today, left a message, but still have not heard back from him.
July 10th
Enchanter wrote:Just called the doctor's. They still don't have the test results but said they'll try to see what's going on. I guess I'll call back on Monday.
July 7th
Enchanter wrote:Well I guess I'll play the waiting game. But I've lost THAT game forever! Who knows when they'll get back to me.
July 3rd
Enchanter wrote:Well I talked to the manager. Numbers from the first diagnosis have been deleted. There is no way I can get them. But the last titration will be there in a week.
July 3rd
Enchanter wrote:This is complex
July 2nd
Enchanter wrote:I just called the girl who works for the sleep lab in regards to attaining the other tests. She says she'll give me a call back today after speaking with the manager. Now the last test I took is still in progress.
July 1st
Enchanter wrote:So I was able to pick up a copy from May 8th. I have done 4 tests so far. First one was on April 25th. It was a diagnosis. 2nd one was on May 5th, it was a titration. 3rd one was the home study a couple weeks ago. The last one was a titration just last Friday. The doctor's assistant only had the 2nd test, which was done on May 8th.

She said they're filing a complaint with the sleep company because other than myself, other people have had a bad experience with that lab. She said that people are always coming back with inconclusive test results and the waiting time's horrendous for them. So she says they are the worst sleep lab they've ever dealt with.
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grayghost4
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Re: They still don't have an answer

Post by grayghost4 » Mon Aug 10, 2015 7:05 pm

Do you know the word "TROLL"
If you're not part of the solution you're just scumming up the bottom of the beaker!

Get the Clinicians manual here : http://apneaboard.com/adjust-cpap-press ... tup-manual

HoseCrusher
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Re: They still don't have an answer

Post by HoseCrusher » Mon Aug 10, 2015 8:24 pm

Way to go. It looks like you are making progress. Continuing to call lets them know that you are interested in getting on with your therapy.

In the meantime...

You have some choices.

You can make another effort to make what you already have work.

Or you can purchase another mask in the hopes that it will work better.

Or you can continue to make calls hoping that things will get straightened out and wait for the "establishment" to come to your rescue.

Interesting choices...

The problem is that every night you deprive your body and brain of oxygen and tax your heart due to the excess stress of not sleeping well puts you closer to dementia, heart arrhythmias, stroke, brain fog, and a multitude of other problems. All of these problems will make the decision process much harder to make.

Good luck with your decision...

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palerider
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Re: They still don't have an answer

Post by palerider » Mon Aug 10, 2015 8:27 pm

SewTired wrote:Yet another thread. Enchanter, it's time to get on the phone
no, it's time to realize he's just fishing in the pond to see who he can hook... as he says, he doesn't give a shit about our feelings.

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Enchanter
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Re: They still don't have an answer

Post by Enchanter » Tue Aug 11, 2015 12:33 am

HoseCrusher wrote:Way to go. It looks like you are making progress. Continuing to call lets them know that you are interested in getting on with your therapy.

In the meantime...

You have some choices.

You can make another effort to make what you already have work.

Or you can purchase another mask in the hopes that it will work better.

Or you can continue to make calls hoping that things will get straightened out and wait for the "establishment" to come to your rescue.

Interesting choices...

The problem is that every night you deprive your body and brain of oxygen and tax your heart due to the excess stress of not sleeping well puts you closer to dementia, heart arrhythmias, stroke, brain fog, and a multitude of other problems. All of these problems will make the decision process much harder to make.

Good luck with your decision...

Yup. Keeping them in check. But this is taking too long. What if it goes on for another year? Between now and then anything can happen. Hopefully someone will see me as an example of perseverance. Never giving up and always making the calls and going the extra distance. I would get another mask but unfortunately it would be too risky because I don't know which one to get and I don't know the settings.

If it goes on for another month, I'm going to start going ballistic on them. The Doctor's assistant keeps telling me she filing a complaint every time I check back in. I'll ask so what's the status on the mask? And she replies, ''That's a very good question.''

And the story just keeps on repeating. This just shows why you cannot rely on CPAP therapy for sleep apnea and need Plan B and C. You just may never get your therapy, no matter your intentions.
My Current Therapies
- CPAP + Humidifier
- Allergy Shots + nose Spray + Hepa Air Purifier
- Cardiovascular Exercise + Stretching

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Enchanter
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Joined: Thu Apr 16, 2015 4:34 am

Re: They still don't have an answer

Post by Enchanter » Tue Aug 11, 2015 12:37 am

flightco wrote:
Enchanter wrote:Called dr's assistant, she said she still hasn't heard back from them. (was on vacation last week ) Texted the lab manager, he said he'll look into. No hear back. Same story, same result. Week after week after week.

If u don't like what I wrote, then it's up to you how to respond to me. I have bigger things to worry about than your feelings.
I know you have posted previously about this and you have gotten many different responses.

Can you tell me:
If they have lost your information, what would you like them to do now?
You haven't switched doctors, why not?
What are you hoping to gain from the forum?

These answers might help you get the best response.
If they lost info, they better find it, or get it right and proceed in the correct way, whichever that may be

If I switch doctors, it's going to be starting all over again. What if I'm really close to getting an answer? It's not the doctor, it's the lab.

At this point, just hoping to inspire people and show them that perseverance is still necessary, even if it doesn't work out. You never know. Even with all the suffering, I won't go away and give up. I will stay strong and keep making the calls. Even if only one person is inspired, then that will be worth it.
My Current Therapies
- CPAP + Humidifier
- Allergy Shots + nose Spray + Hepa Air Purifier
- Cardiovascular Exercise + Stretching

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Julie
Posts: 20056
Joined: Tue Feb 28, 2006 12:58 pm

Re: They still don't have an answer

Post by Julie » Tue Aug 11, 2015 3:39 am

The definition of insanity is continuing to do the same thing over and over even though it's obviously not working. You need a different lab - and you needed it 2 months ago. You're wasting your own time and your own life. Perseverance has its place, but this is not it.

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Jay Aitchsee
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Re: They still don't have an answer

Post by Jay Aitchsee » Tue Aug 11, 2015 4:10 am

Julie wrote:The definition of insanity is continuing to do the same thing over and over even though it's obviously not working
Applies to posters in the E threads, for sure.

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LSAT
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Re: They still don't have an answer

Post by LSAT » Tue Aug 11, 2015 4:51 am

To me, it appears that your doctor doesn't want to deal with you and hopes that you will go somewhere else for treatment.