Problem on using

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
stan122289
Posts: 5
Joined: Sun Jun 15, 2014 8:17 am

Problem on using

Post by stan122289 » Wed Jun 18, 2014 9:55 am

Hi all,

I have found a problem when I want to create the report by the software resscan in the S9 autoset SD card

Any one can help to explain how can I solve the problem showed in below capture screen

Thank you.

Image

stan122289
Posts: 5
Joined: Sun Jun 15, 2014 8:17 am

Re: Problem on using

Post by stan122289 » Wed Jun 18, 2014 9:56 am


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jencat824
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Location: Jeffersonville, Indiana

Re: Problem on using

Post by jencat824 » Thu Jun 19, 2014 5:36 am

Bump

Needs a software expert...

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stan122289
Posts: 5
Joined: Sun Jun 15, 2014 8:17 am

Re: Problem on using

Post by stan122289 » Fri Jun 20, 2014 5:09 am

Bump.

Any expert could help on my question, since the report could not be created. My dad could not provide the information and the report to his doctor for review.

Thanks

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Pugsy
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Location: Missouri, USA

Re: Problem on using

Post by Pugsy » Fri Jun 20, 2014 8:54 am

That's a new problem...never seen that happen.
I don't know if it is a Windows issue or a ResScan issue. Don't know what parameters were used to try to generate the report. The reason no one has offered any ideas is that no one who may have seen your problem knows how to fix it.
ResScan reports sometimes a difficult for ResScan to handle meaning sometimes the parameters/setting within whatever report we are wanting to print out can confuse ResScan but this looks like a Windows error so I have no idea what caused it much less how to fix it. Whatever the cause...it isn't a common problem.

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