Apria boasts about their service...

blarg · Post by **blarg** » Sat May 05, 2007 7:45 pm

If you can stand watching all 20 minutes of it, here' a video of a lecture given by an Apria employee to a marketing class....

https://www.youtube.com/watch?v=o6fifpTR6OM

IMHO, the best part is the "problem" section when he's talking about the problems people face on CPAP and the amazing steps they take to bend over backwards for their patients.....

guest-cpaprookie · Post by **guest-cpaprookie** » Sat May 05, 2007 8:00 pm

wow!
that is inticing stuff!
i made it through six minutes, and dare anyone to do more...

no wonder we hear so much about apria

blarg · Post by **blarg** » Sat May 05, 2007 8:03 pm

Yeah, I like how the guy sounded like a cheezy used car salesman during the cost analysis portion. And who actually GOT options from Apria? I don't use them, so I dunno, but uh, yeah.

quest-cpaprookie · Post by **quest-cpaprookie** » Sat May 05, 2007 8:08 pm

blarg wrote:Yeah, I like how the guy sounded like a cheezy used car salesman during the cost analysis portion. And who actually GOT options from Apria? I don't use them, so I dunno, but uh, yeah.

oh, no.. you've got it all wrong lol
this is "corporate" stuff....
if i didnt leave the movie too soon, they
were "role playing" on how to land the
BIG FISH accounts

blarg · Post by **blarg** » Sat May 05, 2007 8:10 pm

Yeah, I know, and marketing is marketing, but personally, if I were the VA, and I got that sales pitch, and then I saw what they were actually doing, I'd sue them.

"You said you'd save me X amount because you'd offer people options. You don't offer people options. I have proof and people that can attest to it. It's in the contract since I had it put in there specifically, and it's not only costing money, but it's putting you in breach of contract."

That'd be fun.

Guest · Post by **Guest** » Sat May 05, 2007 8:16 pm

blarg wrote:Yeah, I know, and marketing is marketing, but personally, if I were the VA, and I got that sales pitch, and then I saw what they were actually doing, I'd sue them.

"You said you'd save me X amount because you'd offer people options. You don't offer people options. I have proof and people that can attest to it. It's in the contract since I had it put in there specifically, and it's not only costing money, but it's putting you in breach of contract."

That'd be fun.

and who was the guy in the crowd shouting
"IS the VA going to MAKE MONEY on this deal?"
and "WHO is actually going to purchase these machines?"

not sure the guvv wants to have pining ambitions
to make money while we've still got troops abroad,
and many coming back injured, or worse.

Snoredog · Post by **Snoredog** » Sat May 05, 2007 8:23 pm

well I got to hand it to you guys, I only made it 39 seconds and fell asleep.

cpaprookie · Post by **cpaprookie** » Sat May 05, 2007 8:29 pm

Snoredog wrote:well I got to hand it to you guys, I only made it 39 seconds and fell asleep.

im afraid that watching more would only give me more to
talk about....

jules · Post by **jules** » Sat May 05, 2007 8:36 pm

do I sense a rant coming on?

cpaprookie · Post by **cpaprookie** » Sat May 05, 2007 8:39 pm

jules wrote:do I sense a rant coming on?

oh, jules, you know i wont fall slave to the
corporate whore!

did you watch the movie?

jules · Post by **jules** » Sat May 05, 2007 8:41 pm

cpaprookie wrote:
jules wrote:do I sense a rant coming on?
oh, jules, you know i wont fall slave to the
corporate whore!

did you watch the movie?

not yet on watching and I know your rants rather well I think

blarg · Post by **blarg** » Sat May 05, 2007 8:41 pm

jules wrote:do I sense a rant coming on?

Well, it IS a thread about Apria....

cpaprookie · Post by **cpaprookie** » Sat May 05, 2007 8:48 pm

blarg wrote:
jules wrote:do I sense a rant coming on?
Well, it IS a thread about Apria....

i've never experienced the quality that is Apria.
i am ALL ABOUT "equal opportunity"

im not partial to ANY target.

jules · Post by **jules** » Sat May 05, 2007 8:49 pm

but cpaprookie can rant about anything - I know -

this is some poor junior level business major 's term project for his marketing class

DeltaSeeker · Post by **DeltaSeeker** » Sat May 05, 2007 9:01 pm

Wow - I sat thru the entire thing! Amazing stuff. Especially when they talked about the number of choices in masks and machines they offer their patients. Seeing as how I wasn't even offered a choice of machine (even though I had faxed and called in exactly the machine I wanted) and when I came back to pick up the correct machine there were only 2 choices in face masks I'd say they were full of horse puckey!

Heck - they even did a sales pitch on me - telling me why they were such a great company because they had over 500 facilities across the country so wherever I was if I needed replacement parts or something broke I'd be able to find a facility. WTF.

They didn't come to my house as I was told they would. I wasn't fitted lying down as most of the fitting instructions tell you you should do as a final step in fitting a patient. I was sitting up in a chair and she turned the machine on and told me to move around and see how it felt.

When I asked if the mask didn't work for me if it could be replaced there was a lot of hemming and hawing. I have yet to find out what will happen when I request a new mask next week. We'll see.

I felt like I was watching a used car salesman's marketing video... and these are being given to our vets "because they deserve the very best" pshaw! Shame on them.

Linda