MyEncore Error

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
rascal
Posts: 11
Joined: Thu Jun 15, 2006 9:21 am

MyEncore Error

Post by rascal » Mon Jun 19, 2006 5:05 pm

I have 2 computers. I have installed Encore Pro and My Encore on both computers. One of the computers work fine but one does not. I get the error message MyENCORE ERROR
Myencore will close.......
index #0
Mwssage: SQL server does not exist or access denied.
Linenumber: 0
Source: .NetSqlclient Data Provider
Procedure: Connection open (Connect 0) Strange symbol looks like a zero

I have unistalled the software and carefully reinstalled it and it did not make any difference. Can someone help me?

Thanks very much. Rascal

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Sleepy-in-AL
Posts: 131
Joined: Thu May 04, 2006 7:09 pm
Location: Alabama

Re: MyEncore Error

Post by Sleepy-in-AL » Mon Jun 19, 2006 5:44 pm

rascal wrote: Mwssage: SQL server does not exist or access denied.
One possibility is Windows firewall (or aftermarket firewalls such as ZoneAlarm). Are both computers running the same OS and patch level? Windows XP SP2?

See my detailed instructions for other possible hints, such as setting the SA account password. These can be found at viewtopic.php?t=10149

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