LINKS to discussions about "Climateline" hose problems

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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rested gal
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LINKS to discussions about "Climateline" hose problems

Post by rested gal » Wed Dec 29, 2010 10:49 pm

Discussions about problems with the ResMed S9 climateline hose:

ClimateLine topic started Nov 8, 2011 by Meowser
viewtopic.php?p=653669#p653669

Heated Hose failure - Resmed logic? topic started Feb. 6, 2011 by Rogue Uvula
viewtopic.php?p=564325#p564325

Climateline hose burst last night - only 1 month old topic started Dec. 20, 2010 by Laurie1041
viewtopic.php?p=546797#p546797

Is the climateline hose as flimsy as the slimline hose? topic started Oct. 15, 2010 by kempo
viewtopic.php?p=529240#p529240

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September 2010

viewtopic.php?p=520459#p520459
Resmed S9 H5is and ClimateLine Tubing - topic started by Johnny Goodman (owner of cpap.com:)
johnnygoodman wrote:Howdy All,

We received communication back from Resmed regarding the S9 ClimateLine and Humidifier. Here are the core points of their bulletin:

1. These operating conditions present no known safety issue. The S9 displaying a fault message under these conditions is not intended and is a software bug.

2. This is a software issue that causes an incorrect message to be displayed. A software upgrade is being performed on units returned for warranty repair that will prevent the "Heated Tube fault, replace tube" error from preventing system operation.

3. To cause this issue one must cause the temperature in the ClimateTube to exceed 90 deg F / 32 deg C. This temperature can only be achieved if the tube is operated under one's sheets for an extended period, the room is over 77 degrees F, or the tube is in direct sunlight while in use.

4. The error goes away each time the temperature drops below the 90 Deg threshold and reappears each time the threshhold is exceeded. If your S9 shuts down during sleep, try unplugging the unit, then powering up again. The CPAP will normally come back on until the 90 Deg threshold is again triggered.

5. Substitute a Slimline tube if the problem persists as a temporary fix.

Here is advice issued in the bulletin:

1. Make sure your humidifier tub is full at the start of therapy. A dry plate humidifier can increase the chance of exceeding temperature bounds.

2. Turn down the humidifier/climateline setting.

If you bought your unit from CPAP.com and have concerns or want a software upgrade, call us at 1-800-356-5221.

Johnny
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September 2010:

viewtopic.php?p=519554#p519554
Climateline hose and S9 Heated Humidifier - topic started by Sanadol
Sanadol wrote:My Climateline hose suddenly stopped working after 3 days of use. I had to send it back to cpap.com.
I got a call from them yesterday saying that I need to send my my humidifier too.
The guy i spoke with told me that Resmed got back to them that the "heated tube failure. replace tube." error is caused by the humidifier and replacing the hose alone will only lead to more climateline tube failures.
Has anyone heard of any type of humidifier recall from Resmed or 'am just the only one with the hose "frying" humidfier


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August 2010:

viewtopic.php?p=505610#p505610
ClimateLine Hose how to tell "Original" vs "Improved" Model - topic started by ldj325

A guest wrote:
guest wrote:The S9 Senior Product Manager of Resmed in San Diego was made aware of this ClimateLine topic and responded, "I'm not aware of any changes. They may have made some molding changes with the new equipment, but I haven't heard of any actual changes."
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July 2010:

viewtopic.php?p=502558#p502558
SlimLine Hose develops leak after just two weeks - topic started by kempo

Uncle_Bob posts a picture of using F4 tape to wrap area where tube meets cuff:
Uncle_Bob wrote:Its covered by a 30 warranty. Resmed have acknowledged this design flaw an apparently have an improved version out.

I had the same thing happen to me and i simply repaired mine with F4 tape (see photo) until my warranty replacement arrived. The i reinforced both my slimline hoses with the F4 tape.

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July 2010:

viewtopic.php?p=504492#p504492
S9 Climate Line has a hole! - topic started by Big Daddy RRT,RPSGT

steamfan wrote:I got my S9 and the assorted hoses at the Mayo Clinic Sleep Store, and they were at great pains to point out that the Slimline and Climateline both suffered from a problem where they developed leaks near the connector if you pulled on the hose while disconnecting it. They said that ResMed is working on a redesign.

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May 2010 - a six page thread:

viewtopic.php?p=481136#p481136
Resmed™ S9 Climateline hose durability - topic started by Uncle_Bob


On page 4 of that thread:
WillSucceed wrote:I spoke today with the ResMed rep here in Toronto, telling him about the concerns expressed with hoses leaking and, limited supply of hoses (I've been waiting over a month for a Climate-line).

He is aware of a durability problem with the S9 hoses but thinks it is not a big a problem as it is being made out to be by users. He has assurred me that ResMed is on top of this and that hoses should be available by late next week.

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Last edited by rested gal on Thu Nov 10, 2011 11:27 pm, edited 6 times in total.

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sleepyb
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Location: Eastern WA

Re: LINKS to discussions about "Climateline" hose problems

Post by sleepyb » Wed Dec 29, 2010 11:13 pm

makes the ausse hose sound better and better

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kempo
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Joined: Thu Jun 17, 2010 10:09 am

Re: LINKS to discussions about "Climateline" hose problems

Post by kempo » Wed Dec 29, 2010 11:35 pm

My slimline hose tore at the cuff with just 2 of use. So when I received my climateline hose I wrapped both ends with F4 tap. So for so good. I also use a hose buddy whIch helps keep me from rolling over on the hose. I sure like the way it delivers the right amount of humidity at the temperature I select without rainouts.

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