Problems with my Zeo

Has anyone had problems with their Zeo's not being accurate....and I mean mine is showing me awake at least half the night (every night) for a month... when I know for sure that I am sleeping. I talked to ZEO.COM...They told me that the Zeo does not work well with C-pap machines. They could see how off my Zeo has been and think that it is my C-pap machine. I think that I either have a defective Zeo or that I am not putting the headband on right. I put it on as shown in the video....the only thing I can think of is am I putting it on upside down or does that make a difference? Should the sensor be up or down?? Also as a side note the Zeo is not moving all night....as I am not moving. I have followed everything else as instructed in the manuel.

I got the idea for the Zeo on this C-pap site so how does that compute?? Also bought it from C-pap.com?? I am going to call them right now!!

Any help would be appreciated....Thank you!

Janice

jwerley wrote:Has anyone had problems with their Zeo's not being accurate....and I mean mine is showing me awake at least half the night (every night) for a month...

I suppose that it might depend some on the person, but I've used on myself and my wife (who has tortured looking sleep) and it seemed to work OK.

I talked to ZEO.COM...They told me that the Zeo does not work well with C-pap machines.

I think maybe they are thinking maybe with certain masks. Mine works fine with my Quattro FX FFM which does not have the forehead brace thingy.

I put it on as shown in the video....the only thing I can think of is am I putting it on upside down or does that make a difference? Should the sensor be up or down??

I put mine on such that the 3 metal contacts are downward.

I can't imagine PAP treatment being a problem.

The mask doing something bad to the Zeo, that could be a problem.

No problems with mine. Which device do you have? If you have the headband and the docking station, you could try updating the firmware. Might also be the headband needs to be replaced.

I can tell you mine seems extremely accurate. I notice no major differences between when I wear it with the mask on, off, or my wife uses it.

Which device do you have?

To themonk: I have the bedside zeo with the docking headband, and I forgot to mention that it is only 30 days old!...When you look at my graphs they are mostly red with just a few strips of the grey and green and deep sleep is almost non existent.

As far as updating firmware....I don't know anything about that...but I don't think I should have to be doing anything at all with a new machine!

My S9 Auto shows it to be not accurate as well.

Janice, it sounds to me as if you might have a defective transmitter or receiver. Or, there is some type of electronic intereference present. To rule out the latter, you should remove all radios, phones, and other electronic equipment in close proximity and see if that makes a difference.
As far as putting it on wrong, that's pretty hard to do. Just fairly snug in the middle of your forehead should do it. The recharging contacts can be up or down - no difference.
As far as not working with cpap, I think just searching this site will show that most have no trouble on that score.
One other thing you might check is to see that the little snaps (three of them) on the back of the transmitter are securely fastend to the headband sensor.
Since your machine must still be under warranty, I think you should ask Zeo to send you a replacement.

Jay

Edit added as an after thought. Could it be that the Zeo is reporting accurately? Do you feel rested in the mornings? Many of us have multiple awakening and little deep sleep. Is there someone else in the house that could wear it as a check?

Given the worries about cell phones and brain cancer, do any of you worry about having an electronic transmitter strapped to your forehead all night?
I considered the Zeo, until I thought of that. Gives me the willies.

jwerley wrote:Which device do you have?

Zeo Bedside. I sleep upstairs, the clock thingy is downstairs just below where I sleep.

jwerley wrote:When you look at my graphs they are mostly red with just a few strips of the grey and green and deep sleep is almost non existent.

If your graphs are mostly red (orange, actually), the Zeo is monitoring your brain activity but not picking up waves that indicate you're asleep.

If it can't get a good read on you, the Zeo will just shut off and you'll get a blank spot on your graph until it picks something up again. If it loses contact with the home station via Bluetooth, it'll stop sending out its every-30-second-pulse but still record on internal memory. (That, by the way, is how you deal with it if you're worried about stray radiation - just get out of the range of your phone once it starts recording for the evening, resync it the next morning, and you're dealing with 1 microburst of transmission total. Not sure this works for bedside.)

Thus, since you're recording, probably rules out interference from a mask or from another electronic device.

I'd send the headband and sensor back and ask for a replacement, since if your xPAP is telling you that you're not awake all night and your body is telling you that you're not awake all night, the error is probably in one of those two.

[img]http://i1173.photobucket.com/albums/r59 ... -6TO8-9.jp

This is a copy of the last few nights......Last night I was out like a lite, except for one bathroom break...c-pap backs this up!

I cannot get a good screenshot to show you whats going.....the worst of this is in the last half of the night.........

jwerley wrote:This is a copy of the last few nights......Last night I was out like a lite, except for one bathroom break...c-pap backs this up!

Ya, the unit could be defective or something is different about your brainwaves that it has a difficulty classifying them. I'd consider getting an exchange for another unit. If the 2nd unit does it too, then it's probably having difficulty detecting/classifying in your case.

I've been thinking of getting a Zeo bedside, but I just had to return a pair of wireless headphones
because the interference made them completely useless.

Hi,

Was your Zeo working better at one time, then started putting in all the orange? If so, you might have worn out the little conductive foam sensors. Those need to be replaced from time to time.

If your Zeo has always done this, you might be falling into a brain wave edge case. The Zeo has a very hard time telling the difference between one of the sleep stages and being awake. It turns out that electrically, there isn't that much difference between awake and one of your sleep states, and the variability between people makes it even harder for Zeo to nail down. They claim something like 85% accuracy, but that means that they get it wrong 15% of the time.

I have this same issue, but not as severe, with my Zeo. It will throw in orange bands about a dozen times a night, including right in the middle of a REM session. If I really was waking up, it is doubtful that I would go from REM to awake and back to REM without some other stage in between.

-john-

From reading around on the Zeo site, the band has issues at times determining between REM and awake. I, too, notice awake bands at times in the middle of a REM block. This is an exception though.

For the most part though, it seems fairly consistent for me. In terms of use w/ PAP, I have nights where I wore the mask for a few hours, +4 hours, and not at all and I notice nothing odd about any of the different scenarios - other than better sleep without the mask! I have never had anything like what you posted. It is usually pretty normal looking 90 minute sleep cycles, more deep sleep at the beginning of the night, more REM as the night goes one.

Since you have the bedside unit, there is no firmware update available. The headband docking station had a firmware update to improve the connection between the units. Firmware updates are common for electrical devices. I would expect many updates on this product as time goes on as they refine things. I would actually be upset if they didn't provide improvement updates!

I would say you either have unique brainwaves, need a new headband, or have a defective device! Keep us posted on what Zeo says, please. Hopefully they will just send you a new unit.

Given the worries about cell phones and brain cancer, do any of you worry about having an electronic transmitter strapped to your forehead all night?I considered the Zeo, until I thought of that. Gives me the willies

http://www.myzeo.com/sleep/faqs/zeo-mob ... ll-it-safe