MIRAGE SWIFT LT QUALITY POLL--THE RESMED CHARADE???

General Discussion on any topic relating to CPAP and/or Sleep Apnea.

Have you found a decrease in quality of the Swift LT pillows over the past year?

Poll ended at Fri Oct 23, 2009 5:13 pm

Yes--Newer ones look clearer & seem thinner--older ones are milkier in appearance & feel sturdier
17
26%
Yes--Newer ones feel less resistent to pressure, squeezing both the base and the inside nasal piece layer
14
22%
Yes--"Fit" of the nasal pieces on newer ones feels different, more difficult to seat well, or more leaking
17
26%
No differences detected when comparing them side by side
17
26%
 
Total votes: 65

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plr66
Posts: 1339
Joined: Sun Sep 07, 2008 6:33 pm

MIRAGE SWIFT LT QUALITY POLL--THE RESMED CHARADE???

Post by plr66 » Fri May 08, 2009 5:13 pm

I have written before about a significant change I have found in the quality--specifically the sturdiness--of the Swift LT pillows since my first LT masklast September. (One thread post was: viewtopic.php?f=1&t=39108&st=0&sk=t&sd= ... T&start=15). Since I posted that note, and actually tried using the 2 replacement pillows sent to me from Resmed, I was really sickened to find that they were also of a flimsier quality than I originally thought. I am still using the first pillow I got because even though it is losing some of its sturdiness and probably needs replacement, it is far & away better than the bag full of newer LT pillows I have tried.

Having been a zealot about this mask for the past 8 months, I am stunned that I seem to no longer be able to deal with the new pillows effectively enough to prevent leaking. I know all the tricks. This is not fixable for me. The difference in leak rate is not huge, but IS enough to wake me to mess with the apparatus several times per night.

I have fully described to ResMed the differences I see; and their Product Mgr, Jennifer called me today to say she is forwarding my concerns to their Engineering Team in Sydney, and she will call back next week. I am glad to report that my concerns thus seem to be taken seriously. But she stated that no changes have been made in mfg, and so this is a puzzle.

Thus my motivation for this poll. If you have a 6-12 months older pillow to compare, check the color of the silicone and gently squeeze both the base "bulb" as well as the nasal pieces to compare to a more recent one. Vote as you see it. Maybe my perfect pillow is the anomoly which did not fit their quality control because it lasts 6 times longer than the newer ones do and would decrease their sales!

Please limit responses here to just the quality question rather than helpful ideas to fix the mask. The poll will let me more accurately tell ResMed that this is or is not a common problem. Thanks.
Last edited by plr66 on Sat Oct 24, 2009 6:42 pm, edited 8 times in total.
DeVilbiss IntelliPap Std Plus with Smartflex; Transcend miniCPAP & Everest2 w/humidifier & batt for travel. UltraMirage FFM; PadACheeks; PaPillow. Using straight CPAP at 13.0/passover humidifier. AHI consistently < 1.5. Began CPAP 9/4/08.