amenite wrote: ↑Fri Mar 29, 2024 7:19 am
Ok so in that case there is some process whereby you return the crappy refurbs which makes you eligible for this pool to pay you for your out of pocket. Receipts will be required I'm sure. And if you send back the recalled machines too if not already done so, you get that incentive payment also which is some fixed $ amount
I returned two machines. One was an old PR machine, my first cpap, not used any longer but on the recall list, my backup at the time. The other was a newer (less than two years old) PR Deamstation Bipap. Both machines were/are registered with Phillips and are in the recalled group. I personally didn't return these two machines at the same time, my DME took care of all this. When I turned in the newer machine (months after the recall was announced), I was given, what appeared to be, a brand new Dreamstation 2 bipap. New box, new smell, still had the stickers and protective film on it. After plugging it in and checking the hours, all zero. I still have this machine as a backup since I bought a ResMed AirCurve 10 bipap out of pocket rather than wait for a replacement.
The second replacement machine that I was given (replaced the old PR cpap) was clearly a rehabed cpap. It didn't come in a box, had no stickers on it (except for one, it said remanufactured or some such thing), and had hours on the timers. I gave this to my son as his backup machine.
I may have to return the two replacements as well, not sure, if I want to be reimbursed.