CPAP Class Action Lawsuit Settlement

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
stevenal
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Re: CPAP Class Action Lawsuit Settlement

Post by stevenal » Sat Jan 13, 2024 9:27 am

Anyone get anything from this settlement yet? I went ahead and set up Zelle which supposedly allows faster payment. Nothing.
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amenite
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Re: CPAP Class Action Lawsuit Settlement

Post by amenite » Sat Jan 13, 2024 9:36 am

No, I read though all the procedures I'll have to go thru to get anything refunded and have not revisited the labyrinth of forms etc. I will need to get motivated to do all these extra steps - determine which three of the six claim numbers they've sent me are actually valid, send back two machines, fill out more forms for each of those, prove I replaced them and what i spent on that, etc. etc.

Much like the kind of motivation one needs to do their taxes. Dreaded but necessary.

reader2580
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Re: CPAP Class Action Lawsuit Settlement

Post by reader2580 » Wed Jan 31, 2024 2:25 pm

stevenal wrote:
Sat Jan 13, 2024 9:27 am
Anyone get anything from this settlement yet? I went ahead and set up Zelle which supposedly allows faster payment. Nothing.
It isn't 100% clear, but it appears payments will be made after August of this year.

amenite
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Re: CPAP Class Action Lawsuit Settlement

Post by amenite » Wed Jan 31, 2024 3:39 pm

reader2580 wrote:
Wed Jan 31, 2024 2:25 pm
stevenal wrote:
Sat Jan 13, 2024 9:27 am
Anyone get anything from this settlement yet? I went ahead and set up Zelle which supposedly allows faster payment. Nothing.
It isn't 100% clear, but it appears payments will be made after August of this year.
There are some fixed amounts like the "incentive" payment to return a recalled machine that i think would be paid straight away, and then other payment types like reimbursement for purchased equipment that will be based on a share of some pooled settlement fund which would go out after all the dust has settled and they know how to carve up that pie, in August I guess.

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chunkyfrog
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Re: CPAP Class Action Lawsuit Settlement

Post by chunkyfrog » Wed Jan 31, 2024 5:52 pm

Since August is quite a ways off, is there any guarantee
that the timeline will not be extended when it pleases them?
Repeatedly, as that would not surprise me one bit.

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Conrad
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Re: CPAP Class Action Lawsuit Settlement

Post by Conrad » Sun Feb 11, 2024 9:50 am

Conrad wrote:
Tue Dec 19, 2023 8:42 am
I just got off the phone with the HOTLINE.

I wanted to check on the status of my awards since the website is supposed to be able to supply that information and it's not.

They're telling me that the website is having issues. Imagine that.
I just checked on the status of my claim here, https://www.respironicscpap-elsettlement.com/

We should be able to check the status of our claims at the above site. The last time that I checked the thing told me that I was ineligible for anything. That's when I called them up and inquired. They told me that the site was goofed up and to check again at a later date. Now when I check in the same way as I did previously, it goes one step further than it did last time. It now tells me that It's going to send out a 6-digit code to my email address and to enter the code to continue. The site appears to have my correct address, but I never receive a code. Surprise!!! :evil:
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amenite
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Re: CPAP Class Action Lawsuit Settlement

Post by amenite » Sun Feb 11, 2024 10:05 am

Conrad wrote:
Sun Feb 11, 2024 9:50 am
...
The site appears to have my correct address, but I never receive a code. Surprise!!! :evil:
Not even in your SPAM and/or Junk mail folders?

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Conrad
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Re: CPAP Class Action Lawsuit Settlement

Post by Conrad » Sun Feb 11, 2024 10:07 am

amenite wrote:
Sun Feb 11, 2024 10:05 am
Conrad wrote:
Sun Feb 11, 2024 9:50 am
...
The site appears to have my correct address, but I never receive a code. Surprise!!! :evil:
Not even in your SPAM and/or Junk mail folders?
Nope, no email anywhere. I've received email from them in the past, so they certainly have my correct address.
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Conrad
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Re: CPAP Class Action Lawsuit Settlement

Post by Conrad » Sun Feb 11, 2024 10:09 am

Conrad wrote:
Sun Feb 11, 2024 10:07 am
amenite wrote:
Sun Feb 11, 2024 10:05 am
Conrad wrote:
Sun Feb 11, 2024 9:50 am
...
The site appears to have my correct address, but I never receive a code. Surprise!!! :evil:
Not even in your SPAM and/or Junk mail folders?
Nope, no email anywhere. I've received email from them in the past, so they certainly have my correct address.

I tried again a couple of times by resubmitting the request. Nothing. I did wait an appropriate amount of time between requests.
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Conrad
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Re: CPAP Class Action Lawsuit Settlement

Post by Conrad » Fri Mar 15, 2024 7:07 am

I spent some 'quality' time on the phone yesterday with the Settlement Administrator attempting to verify my submissions for the recall.

Has anyone been able to verify their submissions concerning the returned machines here?

https://www.respironicscpap-elsettlemen ... rification

At this site above you're supposed to be able to enter your claim ID and your confirmation code, the system then, is supposed to, generate a passcode that gets emailed to your address on file. You then enter the code in the boxes and its supposed to take you to your info. I was on the phone while the agent 'walked me though' the process. The problem is, the system never generated the code/never emailed it. The agent was clueless. Surprise! It's not working this morning either...
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amenite
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Re: CPAP Class Action Lawsuit Settlement

Post by amenite » Fri Mar 15, 2024 1:57 pm

I have not attempted anything with this yet. Because Philips portal sucked, and I had to call them, I now have 5 ID numbers instead of three, two refurb machines I have to send back, document that, in order get the refunds for the money I spent on replacements, and send back original crap machines to get that payment - it's a bureaucratic moonscape and my spacesuit is still at the dry cleaners. Maybe after tax day

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Conrad
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Re: CPAP Class Action Lawsuit Settlement

Post by Conrad » Sat Mar 16, 2024 8:12 am

As I mentioned in my post above, I tried the verification process again just now. No dice.

The system is still not generating the passcode. The pop-up window (for entering the passcode) has a portion of my email address viewable and according to the rep I spoke with, that means that I am indeed in the system, I just can't get access to my info. Looks like more quality time is needed on the phone for me and the Settlement administrator's rep. :cry:
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Conrad
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Re: CPAP Class Action Lawsuit Settlement

Post by Conrad » Mon Mar 25, 2024 6:11 am

It seems that I'm that I'm the only one posting in this thread lately, I can't be the only person here attempting to get reimbursement for this mess, am I?
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chunkyfrog
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Re: CPAP Class Action Lawsuit Settlement

Post by chunkyfrog » Mon Mar 25, 2024 12:09 pm

Faith, hope, and trust.
Misdirected?
Others have either been fulfilled; or have given up in disgust.
Never having used philips: PRICELESS!

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Bertha deBlues
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Re: CPAP Class Action Lawsuit Settlement

Post by Bertha deBlues » Mon Mar 25, 2024 4:34 pm

Conrad wrote:
Mon Mar 25, 2024 6:11 am
It seems that I'm that I'm the only one posting in this thread lately, I can't be the only person here attempting to get reimbursement for this mess, am I?
I submitted the form on line on Feb. 25, 2024, then received an email saying it had been received. Nothing since then.
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