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SleepGeek wrote: ↑

Tue Dec 05, 2023 6:45 pm

surf_rower wrote: ↑

Tue Dec 05, 2023 5:14 pm

SleepGeek wrote: ↑

Tue Dec 05, 2023 2:00 pm

Is this the place you were looking at pics?
Should be a place to put in the serial # of your device to register it if it is part of the recall.
Just be sure you are not using the serial # of the humidifier.
https://www.usa.philips.com/healthcare/ ... src-update

I read all their instructions carefully and entered the serial number of my machine or looked at a list of serial numbers that they published. I don't recall which.

Might be time to revisit to make sure you are putting in the correct S/N.

You may have missed this post below from the OP.

The machine is indeed on the recall list.

surf_rower wrote: ↑

Tue Dec 05, 2023 10:19 am

I rechecked it and it's on the list now. I checked carefully in 2021 and it wasn't on it. Of course someone could have made a mistake, but I remember being very careful and reading the directions.

SleepGeek wrote: ↑

Tue Dec 05, 2023 6:45 pm

surf_rower wrote: ↑

Tue Dec 05, 2023 5:14 pm

SleepGeek wrote: ↑

Tue Dec 05, 2023 2:00 pm

Is this the place you were looking at pics?
Should be a place to put in the serial # of your device to register it if it is part of the recall.
Just be sure you are not using the serial # of the humidifier.
https://www.usa.philips.com/healthcare/ ... src-update

I read all their instructions carefully and entered the serial number of my machine or looked at a list of serial numbers that they published. I don't recall which.

Might be time to revisit to make sure you are putting in the correct S/N.

Yes, I did, as I mentioned earlier in this thread.
And don't assume I didn't enter it correctly the first time. If Philips is incapable of listing the actual model numbers and names that are on their machines, they are probably not great at serial numbers either.

Pugsy wrote: ↑

Tue Dec 05, 2023 7:04 pm

You may have missed this post below from the OP.

The machine is indeed on the recall list.

surf_rower wrote: ↑ wrote:Tue Dec 05, 2023 10:19 am
I rechecked it and it's on the list now. I checked carefully in 2021 and it wasn't on it. Of course someone could have made a mistake, but I remember being very careful and reading the directions.

Indeed I did.

Thank You.