Page 4 of 4

Re: My Dreamstation replacement arrived

Posted: Wed Dec 22, 2021 12:28 pm
by ChicagoGranny
dataq1 wrote:
Wed Dec 22, 2021 12:18 pm
Thanks, that places the video in context, a marketing production.
And that doesn't mean the video is inaccurate or misleading.

Re: My Dreamstation replacement arrived

Posted: Wed Dec 22, 2021 1:23 pm
by dataq1
ChicagoGranny wrote:
Wed Dec 22, 2021 12:28 pm
dataq1 wrote:
Wed Dec 22, 2021 12:18 pm
Thanks, that places the video in context, a marketing production.
And that doesn't mean the video is inaccurate or misleading.
Granted, however when viewing other Resmed videos of which there are many very good ones, they take on-screen credit. Why they would not take on-screen credit for this one leads me to wonder why.

I can't question the accuracy, but not revealing the author is misleading.

And now back to regular programming !

Re: My Dreamstation replacement arrived

Posted: Wed Dec 22, 2021 2:45 pm
by ChicagoGranny
dataq1 wrote:
Wed Dec 22, 2021 12:18 pm
ChicagoGranny wrote:
Wed Dec 22, 2021 9:23 am

The video {https://www.youtube.com/watch?v=lzCCgNLya_g] was produced by ResMed and made available to its distributors.

Thanks, that places the video in context, a marketing production.
If it was so important to you, you could have easily found out the source of the video that cpapsupplyusa posted on youtube -----> https://www.youtube.com/watch?v=JeToN3w_uvo

Re: My Dreamstation replacement arrived

Posted: Thu Dec 23, 2021 6:06 am
by Holocron
Sleep2Dream wrote:
Wed Dec 22, 2021 10:05 am
Holocron wrote:
Wed Dec 22, 2021 8:58 am
Question for the OP (or anyone else): I just got a FedEx delivery notification. Can you confirm where your unit was shipped from? FedEx doesn't provide any real shipper information. I'm just curious if my replacement has finally shipped--still waiting on my DME to get units for replacement with a ResMed.
Sorry, I used the original shipping box to return the recalled DS1 and none of the paperwork I kept shows where it shipped from. But as far as I recall, it came from PA, and the FedEx tracking info online shows the originating address as being in Mount Pleasant, PA.
Thanks, this mystery package is coming from IL, so likely not the same thing. It looks too light as well, but sometimes that weight can be off by a lot. Guess I'll go back to waiting...

Re: My Dreamstation replacement arrived

Posted: Thu Dec 23, 2021 3:11 pm
by speechless1
So i got my fedex box today. Expecting a brand new DS2, why am i opening up why looks to be a new DS1??? Only the machine, no power cord even. Im expected to reuse the other parts. Seriously???

Sent from my SM-G781U1 using Tapatalk


Re: My Dreamstation replacement arrived

Posted: Thu Dec 23, 2021 4:41 pm
by Dog Slobber
speechless1 wrote:
Thu Dec 23, 2021 3:11 pm
So i got my fedex box today. Expecting a brand new DS2, why am i opening up why looks to be a new DS1??? Only the machine, no power cord even. Im expected to reuse the other parts. Seriously???

Sent from my SM-G781U1 using Tapatalk
I really don't understand why you're expecting a complete replacement of everything, including perfectly good components, not part of a recall. Why do you need a power chord for a machine that you should not be using?

When Ford did a recall because of faulty Continental tires, would you expect replacement tires or replacement tires and a new F-350?

Re: My Dreamstation replacement arrived

Posted: Thu Dec 23, 2021 5:17 pm
by zonker
Dog Slobber wrote:
Thu Dec 23, 2021 4:41 pm
speechless1 wrote:
Thu Dec 23, 2021 3:11 pm
So i got my fedex box today. Expecting a brand new DS2, why am i opening up why looks to be a new DS1??? Only the machine, no power cord even. Im expected to reuse the other parts. Seriously???

Sent from my SM-G781U1 using Tapatalk
I really don't understand why you're expecting a complete replacement of everything, including perfectly good components, not part of a recall. Why do you need a power chord for a machine that you should not be using?

When Ford did a recall because of faulty Continental tires, would you expect replacement tires or replacement tires and a new F-350?
Image