SD Error Machine Won’t Work

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cpapgirl1318
Posts: 31
Joined: Wed Feb 03, 2021 1:34 am

SD Error Machine Won’t Work

Post by cpapgirl1318 » Wed Apr 21, 2021 6:51 am

I’ve been using my ResMed AirSense 10 for about 2 1/2 months now and since I started I’ve had the ResMed SD card in it. It was brand new when I put it in and just last night it’s saying preparing SD card and won’t go off that screen and therefore my machine won’t turn on or go any further unless I take the SD card out. Everytime I remove the SD card that same message will pop up on the screen for about two seconds then go away and I can use my machine but now it’s just stuck. Has this happened to anyone else? I can’t imagine the SD card already being full. And when I put it in, the SD card is unlocked so I have no idea what’s going on.
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Last edited by cpapgirl1318 on Wed Apr 21, 2021 12:22 pm, edited 2 times in total.
ResMed AirSense 10
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LSAT
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Location: SE Wisconsin

Re: SD Error Machine Won’t Work

Post by LSAT » Wed Apr 21, 2021 11:18 am

The SD card will not fill up. When it gets full it starts to write over data. I may hold up to a years. Have you tried unplugging the machine for a few seconds and then re plugging it in?

cpapgirl1318
Posts: 31
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Re: SD Error Machine Won’t Work

Post by cpapgirl1318 » Wed Apr 21, 2021 12:21 pm

Yep I unplugged and plugged it back in and still same issue.
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ResMed AirSense 10
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Pressure range 7-15

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Pugsy
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Location: Missouri, USA

Re: SD Error Machine Won’t Work

Post by Pugsy » Wed Apr 21, 2021 12:26 pm

Call the place you got the machine from.

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Grumpy48
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Re: SD Error Machine Won’t Work

Post by Grumpy48 » Wed Apr 21, 2021 1:00 pm

- If you frequently take the card out to read in Oscar or other means, possibly some finger oils and/or salts may have gotten on the gold contacts of the SD card and preventing the card from being read. Lightly dampen a cotton Q-Tip with some alcohol (squeeze out any excess with a dry tissue) and gently wipe down the contacts to clean.
- If you have a card reader for your computer, can the card be read in that? If you get an error or the computer gives a message to format, it may be an indication the card has a problem.
- Do you have another SD Card around that you could try, such as from a digital camera (be sure to save any pictures first)?

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palerider
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Re: SD Error Machine Won’t Work

Post by palerider » Wed Apr 21, 2021 1:39 pm

cpapgirl1318 wrote:
Wed Apr 21, 2021 6:51 am
I’ve been using my ResMed AirSense 10 for about 2 1/2 months now and since I started I’ve had the ResMed SD card in it. It was brand new when I put it in and just last night it’s saying preparing SD card and won’t go off that screen and therefore my machine won’t turn on or go any further unless I take the SD card out. Everytime I remove the SD card that same message will pop up on the screen for about two seconds then go away and I can use my machine but now it’s just stuck. Has this happened to anyone else? I can’t imagine the SD card already being full. And when I put it in, the SD card is unlocked so I have no idea what’s going on.
Try a different SD card, it may take a couple minutes for the machine to finish doing it's thing with the new card.

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