You may have messed up a setting. If you set the ramp incorrectly, it can cause the problem you are having.WWu777 wrote: ↑Thu Oct 22, 2020 6:35 amUpdate:
Just got my Z2 Auto CPAP. It looks great. Good as new. However, I have a few questions and a problem issue. I'll email the supplier about it too of course, but I was wondering if any of you experienced the same or if it's normal.
1. The instruction guide says to change the filter every month. But I remember you guys said you can just wash the filter and reuse it long term. Am I right or did I misunderstand or misremember what you folks said about it?
Where do I get replacement filters? What's the easiest way?
Also I can't open the top to even see the filter. It seems dammed shut. I don't want to force it and risk breaking it.
2. What's the ramp pressure thing? Do I need to mess with it? Do most people just ignore it?
3. The problem issue is that the apap setting worked at first. It was set at apap 2 (the default setting) and when I put on the mask the pressure readings were varying between 13 and 14 range up and down. But when I manually set the pressure range from 7 to 20, as the forum members here suggested, and as the YouTube tutorial videos instructed, all of a sudden the CPAP pressure became fixed. It stayed at 7 throughout the whole night and wouldn't budge. And yes I made sure it was on apap 2 and not cpap mode. When I tried to change it back to the original settings between 5 and 7 it then remained stuck at 5. It seems to always remain stuck at the lowest setting. It seems the apap worked in the beginning but once I changed the range of high and low values, the auto mode no longer works, not even if I put it back to the original range.
How did that happen? Is this a software bug? I certainly hope it's not a hardware problem. Any of you experienced this before?
4. Should I try to reset the firmware by downloading it from the manufacturer's site?
Thanks.
This is a link to the tutorial.
https://www.youtube.com/watch?reload=9&v=CHt17lrSeMM
You also may want to search for a copy of the clinician’s manual.
I would strongly suggest not messing with firmware at this point.