I get the following message:
Unable to detect device communication Library!
The device communications library is required by ResScan to access data cards and devices.
Please reinstall ResScan to correct this problem. You will not be able to download data or configure device settings until this problem is corrected.
I have uninstalled and reinstalled the program several times, but with out success.
Has anybody else come across this?
Problem with ResScan Detecting Communication Library
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sleepinglass
- Posts: 135
- Joined: Thu Mar 22, 2012 11:09 pm
Problem with ResScan Detecting Communication Library
_________________
| Machine: DreamStation BiPAP® Auto Machine |
| Mask: Ultra Mirage™ Full Face CPAP Mask with Headgear |
| Humidifier: DreamStation Heated Humidifier |
| Additional Comments: PR System One BiPAP autoSV Advanced:Epap Min:9 Max:12. PS Min:6 PS Max:12 Max press:25 Back up:Auto.Humidif: set@ 4 DreamStation BiPap AutoSV |
Legacy Remstar Auto with humidi, S9 AutoSet with H51 humidi & H.hose. Many unsuccessful attempts at bipap. NOW on PR System One BiPAP autoSV Advanced, most comfortable, best machine ever!
Re: Problem with ResScan Detecting Communication Library
Yes, but I have no solution.
_________________
| Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece |
| Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
| Additional Comments: APAP 7,8 - 20 EPR 3 No Ramp ResScan 5.1 SleepyHead 0.9.8.1 |
Everything I write I translate through Google Translate.
Hope you have patience with that, sometimes it can get a little crazy.
/Lazer1234
Hope you have patience with that, sometimes it can get a little crazy.
/Lazer1234
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sleepinglass
- Posts: 135
- Joined: Thu Mar 22, 2012 11:09 pm
Re: Problem with ResScan Detecting Communication Library
Thanks Lazer1234 Glad to hear I am not alone, this is so frustrating. I have tried everything.
Has anybody else found this and been able to overcome this problem is some way?
Has anybody else found this and been able to overcome this problem is some way?
_________________
| Machine: DreamStation BiPAP® Auto Machine |
| Mask: Ultra Mirage™ Full Face CPAP Mask with Headgear |
| Humidifier: DreamStation Heated Humidifier |
| Additional Comments: PR System One BiPAP autoSV Advanced:Epap Min:9 Max:12. PS Min:6 PS Max:12 Max press:25 Back up:Auto.Humidif: set@ 4 DreamStation BiPap AutoSV |
Legacy Remstar Auto with humidi, S9 AutoSet with H51 humidi & H.hose. Many unsuccessful attempts at bipap. NOW on PR System One BiPAP autoSV Advanced, most comfortable, best machine ever!
Re: Problem with ResScan Detecting Communication Library
What operating system is on your computer?
What version of ResScan...I assume the latest 4.3 as I think I gave you that one?
Did you install the additional drivers at the prompt for the smart card stuff? There is no need with the S9 for that added driver software information to be installed.
I assume that your computer can find the SD card and look inside the SD card???
This problem has been mentioned before but not often...so not a common problem...and I forget the fix or even if there was a fix.
A lot of the time people come here with a problem and maybe they sort it out but don't ever tell us that they sorted it out and/or what fixed it.
If I have worked through a similar problem then I normally remember it...but in this case I have never had this sort of problem when I was using ResScan so I don't have any experience to draw upon.
It sounds to me like the software can't find the SD card...or where the SD card sits but that's a guess on my part.
What version of ResScan...I assume the latest 4.3 as I think I gave you that one?
Did you install the additional drivers at the prompt for the smart card stuff? There is no need with the S9 for that added driver software information to be installed.
I assume that your computer can find the SD card and look inside the SD card???
This problem has been mentioned before but not often...so not a common problem...and I forget the fix or even if there was a fix.
A lot of the time people come here with a problem and maybe they sort it out but don't ever tell us that they sorted it out and/or what fixed it.
If I have worked through a similar problem then I normally remember it...but in this case I have never had this sort of problem when I was using ResScan so I don't have any experience to draw upon.
It sounds to me like the software can't find the SD card...or where the SD card sits but that's a guess on my part.
_________________
| Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
| Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/ |
I may have to RISE but I refuse to SHINE.
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billbolton
- Posts: 2264
- Joined: Wed Jun 07, 2006 7:46 pm
- Location: Sydney, Australia
Re: Problem with ResScan Detecting Communication Library
That sounds very much like you have installed some ResScan device drivers for older devices that you do not need if you are using an SD card for transferring data from your S9.sleepinglass wrote:I get the following message:
Unable to detect device communication Library!
Your best shot is to uninstall ResScan and any associated device drives, then reinstall it again but do not select to install any of the additional drives drivers that are offered towards then end of the installation dialog.
Cheers,
Bill
_________________
| Machine | Mask | |||
 |  | |||
| Additional Comments: Airmini, Medistrom Pilot 24, CMS 60C Pulse Oximeter, ResScan 6 | ||||
5 posts
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