Dr.'s rant on DME... advice for my next step???

Offerocker · Post by **Offerocker** » Thu Jun 08, 2006 8:24 pm

Guest236:

Thank you for your sincere entry. It was kind and thoughtful of you to apologize. (for whatever). Am I seeing some 'character' showing through? Great! And it is good to know that someone from the fence or other side of the fence has put a gate in it. Welcome.

Wulfman · Post by **Wulfman** » Thu Jun 08, 2006 8:34 pm

guest236 wrote:I wanted to apologize for my posts yesterday. I was having a horrible day and for some reason I was curious about this website. I took it personally the badmouthing the DME companies even though I shouldnt. Lord knows I don't make the rules at my job. I am just a data entry person at a centralized DME call center so my opinions dont count too often. I really am not evil though. I am sorry you guys have had such bad experiences, it makes me really sad. i wish I could help all of you. I actually am starting to hate my job and I am always depessed lately. It has nothing to do with what I do, it has to do with my upper management. I will try though to take even better care of those of you I have entered orders for. Sometimes its hard to remember the golden rule but I do try. I just wanted to apologize for yesterday and to let you know I am not evil and I care about you. That's why I came back here.

I quoted you yesterday and sort of twisted your words. Well, I'm using your whole quote this time and asking you to please join us at this forum. We (I hope I can speak for a number of us) would really like to hear from someone in your capacity.
We're at a loss in trying to understand why some things are the way they are and happen the way they do. Personally, I didn't deal with a local DME, but the horror stories I've heard on this forum are appalling.

Best wishes,

Den