Charging again for something we already bought - NOT NICE ..

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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DeVilbiss Marketing
Posts: 116
Joined: Sat Mar 28, 2009 9:35 am

Re: Charging again for something we already bought - NOT NICE ..

Post by DeVilbiss Marketing » Mon Oct 18, 2010 11:06 am

We charge for the software to recoup some of our development costs. There are numberous upgrades from 1.6X to 2.0 - many of these were based on input from our customers. If you have the module, you only need to purchase CPAP.com Item # DV5SS-DV5SS2 which includes an upgrade cable and SmartLink 2.0 software installation CD.

SmartLink 2.0 will automatically search for updates whenever your computer is connected to the Internet.

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roster
Posts: 8153
Joined: Wed Jan 18, 2006 8:02 pm
Location: Chapel Hill, NC

Re: Charging again for something we already bought - NOT NICE ..

Post by roster » Mon Oct 18, 2010 11:35 am

DeVilbiss Marketing wrote:We charge for the software to recoup some of our development costs. There are numberous upgrades from 1.6X to 2.0 - many of these were based on input from our customers. If you have the module, you only need to purchase CPAP.com Item # DV5SS-DV5SS2 which includes an upgrade cable and SmartLink 2.0 software installation CD.

SmartLink 2.0 will automatically search for updates whenever your computer is connected to the Internet.

https://www.cpap.com/productpage/devilb ... p-kit.html
Rooster
I have a vision that we will figure out an easy way to ensure that children develop wide, deep, healthy and attractive jaws and then obstructive sleep apnea becomes an obscure bit of history.https://www.youtube.com/watch?v=0ycw4uaX ... re=related