S9 reporting wrong usage hours ?

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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jabman
Posts: 549
Joined: Wed Jun 23, 2010 2:14 pm
Location: Minnesota

S9 reporting wrong usage hours ?

Post by jabman » Wed Oct 13, 2010 6:53 am

I went to bed around 11:00 pm last night, had no truble falling asleep. I turned my machine off at around 6:00 this morning and checked the data on the screen as normal. But the usage hours this morning stated that the machine only ran for 3.5 hours. Has anyone ran across this before? Is my machine going on the fritz? I have only had it since July.

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Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Machine is set on CPAP mode/ Pressure is set at 12.
Psalm 150: 6
Let everything that has breath praise the LORD.
Praise the LORD.


"If God does not exist, one will lose nothing by believing in him, while if he does exist, one will lose everything by not believing. " - Blaise Pascal.

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KatieW
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Joined: Sun Sep 27, 2009 11:07 am
Location: southern AZ

Re: S9 reporting wrong usage hours ?

Post by KatieW » Wed Oct 13, 2010 8:50 am

It happened to me once, a few months ago. I called cpap.com, who I purchased it from, and they recommended turning off the cpap with the on/off button, then unplugging it. If it happened the next night, then I should call back. I didn't need to, because that solved the problem, and it hasn't happened again.

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Mask: Pico Nasal CPAP Mask with Headgear
Additional Comments: Resmed AirCurve 10 ASV and Humidifier, Oscar for Mac
KatieW

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kempo
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Joined: Thu Jun 17, 2010 10:09 am

Re: S9 reporting wrong usage hours ?

Post by kempo » Wed Oct 13, 2010 9:26 am

Yes and I did what KatieW did. It fixed the problem. I have started turning mine off ( hold down the on/off button for 3 seconds) every day about an hour after I get up. I unplug it once every 2 to 3 weeks.

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MachineMask

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jabman
Posts: 549
Joined: Wed Jun 23, 2010 2:14 pm
Location: Minnesota

Re: S9 reporting wrong usage hours ?

Post by jabman » Wed Oct 13, 2010 10:39 am

Thank you Katie and Kempo, I Will do as you suggested tonight.

_________________
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Machine is set on CPAP mode/ Pressure is set at 12.
Psalm 150: 6
Let everything that has breath praise the LORD.
Praise the LORD.


"If God does not exist, one will lose nothing by believing in him, while if he does exist, one will lose everything by not believing. " - Blaise Pascal.