Trouble logging in

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
shoreline

Trouble logging in

Post by shoreline » Thu May 27, 2010 5:11 pm

I'm going crazy trying to login. I forgot my password so a new one was emailed to me. but I get the that my user name is already used. So, when I change the usere name I have to give my email address, and I get the message that my email address is already in use. I'm going in circles. How do I get this all straightened out?

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mars
Posts: 1611
Joined: Fri Mar 27, 2009 8:30 pm

Re: Trouble logging in

Post by mars » Thu May 27, 2010 7:08 pm

Hi Shoreline
I'm going crazy trying to login. I forgot my password so a new one was emailed to me
So at this point you are where you were before you had a problem - yes?
but I get the that my user name is already used.


I think you would only get that if you tried to register again ?
So, when I change the usere name I have to give my email address, and I get the message that my email address is already in use.
I'm going in circles.How do I get this all straightened out?
No need to do the above.

The other alternative is that you were sent a password that is already in use

Otherwise just login normally, as you would before the problem started, with the new password.

cheers

Mars
for an an easier, cheaper and travel-easy sleep apnea treatment :D

http://www.cpaptalk.com/viewtopic/t7020 ... rapy-.html