My old trusty tank quit

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
User avatar
Patrick A
Posts: 1251
Joined: Sun Sep 18, 2005 1:00 am
Location: Yuma, Arizona
Contact:

Re: My old trusty tank quit

Post by Patrick A » Sun Nov 15, 2009 11:50 am

One more thought the other day when I called APRIA RIPOFF the lady that I talked to said and I quote..."You are covered 100% for a new machine" When I asked does that include Medicare? She said "What ever Medicare does not cover" and she was very specific "Blue Cross-Blue Sheild Federal Employee Health Benefit will pay the remainder" When I asked do I have a deductible she said "No you do not need to pay any out of pocket money for this replacement machine" So what happened from Thursday 05Nov09 until Monday 09Nov09 ? When they started demanding a new sleep study and a new letter of Medical Necessity, and then saying that they had to get approval from Medicare and BC/BS FEHB ? Also I talked to both Medicare and BC/BS FEHB and the people that I talked with said that all I needed to do was submit a prescription to any DME to get a new machine being as it was in my Medical files that I have OSA ! Go figure.

_________________
Machine
Don't Bend or Squash, My Aluminum Hat,it keeps them from knowing what I am thinking!
I need more Coffee&Old Bushmills!
"Without Truckdrivers America Stops!"
I'm not always wrong,but I'm not always right!
"Semper Fi"

User avatar
Patrick A
Posts: 1251
Joined: Sun Sep 18, 2005 1:00 am
Location: Yuma, Arizona
Contact:

Re: My old trusty tank quit

Post by Patrick A » Tue Nov 17, 2009 12:16 am

It's now 2215hrs. Here in Mexifornia.......as of close of business today still no call from APRIA RIPOFF.....Geeeezzzzz

_________________
Machine
Don't Bend or Squash, My Aluminum Hat,it keeps them from knowing what I am thinking!
I need more Coffee&Old Bushmills!
"Without Truckdrivers America Stops!"
I'm not always wrong,but I'm not always right!
"Semper Fi"

User avatar
kteague
Posts: 7783
Joined: Tue May 16, 2006 8:30 pm
Location: West and Midwest

Re: My old trusty tank quit

Post by kteague » Tue Nov 17, 2009 5:02 am

Ok Pat, I'm NOT suggesting you do this, just saying I got some pleasure from my imaginations.... Tell them this is a bunch of horse pucky, and just so they'll know it next time they see it, have some of your wife's equestrian friends pack them up a box.....
I know, that's bad. Oh well.
Sorry you're having such a hard time with this.
Kathy

_________________
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Bleep/DreamPort for full nights, Tap Pap for shorter sessions

User avatar
Muse-Inc
Posts: 4382
Joined: Fri Jun 12, 2009 8:44 pm
Location: Atlanta, GA

Re: My old trusty tank quit

Post by Muse-Inc » Tue Nov 17, 2009 1:05 pm

Wonder if saying you've talked to a lawyer so your wife knows what she can sue them for when you die from their failure to provide breathing ventilation might get them moving?
ResMed S9 range 9.8-17, RespCare Hybrid FFM
Never, never, never, never say never.

User avatar
cinco777
Posts: 389
Joined: Wed Mar 25, 2009 2:34 pm
Location: Bay Area, CA

Re: My old trusty tank quit

Post by cinco777 » Tue Nov 17, 2009 1:55 pm

Hope springs eternal in the human breast.
1732 Pope Essay on Man


Since Apria continues to screw up, deceive, lie, twiddle their thumbs (or, remembering Nero, fiddle their violin) and on an on, it is time for all, except the masochists, to admit defeat in changing Apria's DME attitude and business approach/policy.

I gave up on "Hope springs eternal ..." regarding Apria in early 2006 after my local Apria screwed up 3 of 3 RXs which delayed for two months my getting the FF mask that was specified in my first RX and that I requested when I went to their new user class (Apria gave me and everyone else in class a Nasal mask w/o a chinstrap). I have been a mouth breather for almost 40 years due to only partially successful sinus/nose surgery in the early 70s. After two months of struggling without having the right mask, I quit CPAP in April 2006 and didn't try again until March 2009.

_________________
Machine: AirSense™ 10 CPAP Machine with HumidAir™ Heated Humidifier
Mask: ResMed AirFit™ F30 Full Face CPAP Mask with Headgear
Additional Comments: CPAP Auto with Min 10, Max 12, and OSCAR
I live in my body. I know my body better than anyone else in the world. I may consult a medical professional for advice, but no one, and I do mean NO ONE tells me what I am permitted to do. - Kiralynx

User avatar
Patrick A
Posts: 1251
Joined: Sun Sep 18, 2005 1:00 am
Location: Yuma, Arizona
Contact:

Re: My old trusty tank quit

Post by Patrick A » Wed Nov 18, 2009 11:53 pm

Yesterday 17Nov09 at 1302 hrs. The local Manager of APRIA RIPOFF San Diego, calls and says they received all of the required paperwork. Said that they would call within the hour with an appointment time. @ 1405 hrs. They called said that I could go into the San Diego Location at 1530 hrs. on 18Nov09 and pick up the machine. At 1458hrs the manager calls and says that their insurance people will not except the sleep study the prescription and or the letter of Medical Necessity from my doctor. So today I call the sleep doctor. His office says to bring my old machine in and they will read the card submit a couple of forms and I should be able to get the new machine. One of the kickers is I told the manager at APRIA RIPOFF the doctor's name. They said oh with a letter of Medical Necessity from him we can rent you a machine until he does a sleep study then Medicare will pay for it.

I will call the insurance again. APRIA RIPOFF still SUCKS!
Also APRIA RIPOFF said that I had to show 21 days of compliance before Medicare/BCBS FEHB would authorize payment for the machine. Also I called the local consumer advocate on one of the local television stations. I would call my Congressman but that idiot voted for the new healthcare plan.

_________________
Machine
Don't Bend or Squash, My Aluminum Hat,it keeps them from knowing what I am thinking!
I need more Coffee&Old Bushmills!
"Without Truckdrivers America Stops!"
I'm not always wrong,but I'm not always right!
"Semper Fi"

User avatar
Patrick A
Posts: 1251
Joined: Sun Sep 18, 2005 1:00 am
Location: Yuma, Arizona
Contact:

Re: My old trusty tank quit

Post by Patrick A » Fri Nov 20, 2009 12:16 pm

kteague wrote:Ok Pat, I'm NOT suggesting you do this, just saying I got some pleasure from my imaginations.... Tell them this is a bunch of horse pucky, and just so they'll know it next time they see it, have some of your wife's equestrian friends pack them up a box.....
I know, that's bad. Oh well.
Sorry you're having such a hard time with this.
Kathy
What about cleaning up our dogs run and sending to them? I know I need to was my mouth out with soap.

_________________
Machine
Don't Bend or Squash, My Aluminum Hat,it keeps them from knowing what I am thinking!
I need more Coffee&Old Bushmills!
"Without Truckdrivers America Stops!"
I'm not always wrong,but I'm not always right!
"Semper Fi"

User avatar
Patrick A
Posts: 1251
Joined: Sun Sep 18, 2005 1:00 am
Location: Yuma, Arizona
Contact:

Re: My old trusty tank quit

Post by Patrick A » Tue Dec 22, 2009 1:07 am

I sure love my new machine no thanks to APRIA

_________________
Machine
Don't Bend or Squash, My Aluminum Hat,it keeps them from knowing what I am thinking!
I need more Coffee&Old Bushmills!
"Without Truckdrivers America Stops!"
I'm not always wrong,but I'm not always right!
"Semper Fi"

User avatar
rested gal
Posts: 12880
Joined: Thu Sep 09, 2004 10:14 pm
Location: Tennessee

Re: My old trusty tank quit

Post by rested gal » Tue Dec 22, 2009 1:09 am

Patrick A wrote:I sure love my new machine no thanks to APRIA
Glad to hear you have a new machine now, Patrick. You've really been through the mill. You deserve "good" to come your way. Hope you have a very happy holiday season and plenty of smooth breathing nights!
ResMed S9 VPAP Auto (ASV)
Humidifier: Integrated + Climate Control hose
Mask: Aeiomed Headrest (deconstructed, with homemade straps
3M painters tape over mouth
ALL LINKS by rested gal:
viewtopic.php?t=17435