Data Reset With Respironics Smart Card?

I pulled my data card for the first time and sent it to the DME for them to upload and forward a report to my doctor. I still am in process of following up with my doctor and ultimately getting the stuff so I can do this myself (unofficially). Meantime, the DME sent my original card back to me and said when I insert it back into the machine, all the user summary displays will be reset to zero. That was not the case last night when I put it back in for the first time. The cumulative data is clearly still there and unchanged from before the card was pulled a few days ago.

I'm sure the DME was wrong as they're the one's who sent a RT out who didn't know the difference between BiFlex and Rise Comfort , and the district manager in explanation tried to tell me that my unit had "breath easy" which is always on, even when BiFlex is enabled . At least I think that is what he was trying to say, when I said I wanted to try Rise Comfort, but couldn't because the DME has to come out (officially) and enable it, and further lamented that machine manufacturers should allow for ALL strictly comfort features to be user adjustable without DME intervention . But I'm sure I was just blowing smoke .

I should just come here first if I want any real answers. So, anybody? I've looked at the provider manual, an "unofficial" copy of which I have from a source I won't mention, and I couldn't find the answer there.

Thanks in advance to all you out there who continue to help

Joe

the card might have been wiped clean but the machine has its own set of cumulative hours and bet this still there

unless they changed the machine with a prescription on the card, the "pressure" settings should be as they were (inhale, exhale, biflex)

if you wish to change those settings yourself there are many post on the forum how how to do it

if you want to track your own progress (since you have the Bipap Auto which is fully data capable), you need to get Encore Viewer and the appropriate card reader (DT3500 ). Again you can search the forum for many posts on the software. cpap.com sells these bundled but it is cheaper elsewhere and cpap.com does price match I understand.

SleepyJoeMS wrote:I should just come here first if I want any real answers. So, anybody? I've looked at the provider manual, an "unofficial" copy of which I have from a source I won't mention, and I couldn't find the answer there.

Joe, I am not sure what your Q? is/was?

I am only a man and can't read between the lines. So just blurt it out and we'll get ya going.

Joe,

Did you have your (previous) settings written down?
If so, you could go through the Setup configuration and check what's in there and compare.
Did they give you any "detailed" reports to see how your therapy is working? (AHI, Snores, Leaks, etc.)

Sounds like you'll have an uphill struggle with that bunch till you get your card reader and software.

Den

Joe, I am not sure what your Q? is/was?

I guess I did say alot of convoluted stuff. The question was, when the uploaded card get put back in the machine, does that zero out the cumulative user veiwable data/summaries, as the DME said it would, but it didn't? It seems they are wrong and that data continues to accumulate, or adjust over time.

Thanks for requesting the clarification.

Joe

your machine keeps a 7 and 30 day statistics - those don't get erased with the card - they keep going and going and going rolling over each day - they aren't super accurate however -

the card keeps 7 sessions of enhanced data - that might be 7 days or only 3 depending on naps and like -

the machine won't change pressure unless someone does it by going into the clinical menu or some inserts a card with a prescription on it

SleepyJoeMS wrote:I guess I did say alot of convoluted stuff. The question was, when the uploaded card get put back in the machine, does that zero out the cumulative user veiwable data/summaries, as the DME said it would, but it didn't? It seems they are wrong and that data continues to accumulate, or adjust over time.
Joe

Not that I'm aware of Joe, NO. Wulfman does have a procedure to clear the data manually, if you need to, search the foprum or he will post it here again.

But Wulf did ask important Q? regarding your pressures - did they change those?

Did you have your (previous) settings written down?
If so, you could go through the Setup configuration and check what's in there and compare.

Yes I have all my settings and I know how to get into the machine. I didn't think of checking the settings but that's a good idea. I didn't realize they could use the card to reset the settings.

Did they give you any "detailed" reports to see how your therapy is working? (AHI, Snores, Leaks, etc.)

They're sending the report to my doc and will be able to get it from him no problem. Also I'm contacting an RT there on Wednesday to follow up on the report as well and see what they say about any tweaking that should be done.

Sounds like you'll have an uphill struggle with that bunch till you get your card reader and software.

Actually, I give them credit for communicating with me and apparently desiring to work with me to do the reports, make adjustments, etc. It seems my doctor is very willing to allow me access to the machine and told me to have the DME call him. But the DME says that it is their policy that only they change the settings. It seems to me that if my doctor says it's ok, I can. But I don't want to step on any toes just yet as my DME is trying to help and I don't know what ramifications there are to that relationship if I start moving things around. For example, when they pull a report from the card, will they know I've changed the settings? Will they know what the settings were or should have been in their opinion? Does any of this matter?

Thanks for the input.

Joe

You need to get a copy of the report right from the DME, stop worrying about toes, they're not worried about yours.
After all the report is about you.

SleepyJoeMS wrote:Actually, I give them credit for communicating with me and apparently desiring to work with me to do the reports, make adjustments, etc. It seems my doctor is very willing to allow me access to the machine and told me to have the DME call him. But the DME says that it is their policy that only they change the settings. It seems to me that if my doctor says it's ok, I can. But I don't want to step on any toes just yet as my DME is trying to help and I don't know what ramifications there are to that relationship if I start moving things around. For example, when they pull a report from the card, will they know I've changed the settings? Will they know what the settings were or should have been in their opinion? Does any of this matter?

Thanks for the input.

Joe

Yes, they would probably know.
More than likely.
Depends on your doctor (and your relationship with him). I would think that if you come up with better settings and show good results, it may not matter.

Den

Not that I'm aware of Joe, NO. Wulfman does have a procedure to clear the data manually, if you need to, search the foprum or he will post it here again.

I don't think I need to clear the data. I was just trying to figure out if the DME was correct about the data clearing. He was not.

But Wulf did ask important Q? regarding your pressures - did they change those?

I don't beleive settings were changed, as they did not have the machine, just my card. And they returned my card, so I don't suppose there is a Prescription on that card. Would that be corret? But I will check the settings when I can to be sure.

Thanks for tha additional info.

You need to get a copy of the report right from the DME, stop worrying about toes, they're not worried about yours.
After all the report is about you.

Good point about the toes I'm calling my doctor's office anyway tomorrow, but when I call my RT on Wednesday, I think I'll ask them to and see what he says.

Thanks for the encouragement

Joe

SleepyJoeMS wrote:
I don't beleive settings were changed, as they did not have the machine, just my card. And they returned my card, so I don't suppose there is a Prescription on that card. Would that be corret? But I will check the settings when I can to be sure.

They can put a pressure range on the card - the prescription - once the card is inserted the machine reads the new pressure settings --- so yes they can change it that way. I understand once the card is read then there is no longer any trace of the prescription on the card. So yes, check your settings. They don't have to have the machine in hand if they hand you a card back (same or different one). It isn't likely they changed the pressure, but be aware this can happen with any time you give them your card and you get a card back.

Jules... Thank you, than you for the info re the prescription on the card It don't think they changed anything based on my conversation with the RT whom I am following up with on Wed. But for sure I will now check the settings.

Joe