Question about EncoreViewer Report

TechnoDude · Post by **TechnoDude** » Tue Dec 18, 2007 8:50 pm

I'm new to the list, and have just purchased the EncoreViewer software. Things looked great for the first eight nights. For the past two nights, everything looks fine, except the Daily Details page comes up saying No Data Available. The data is there and I can see the information for these nights in the Long Term Trend page.

Any suggestions would be appreciated by an 'old' newbie

Thanks,

TechnoDude

jskinner · Post by **jskinner** » Wed Dec 19, 2007 1:10 am

TechnoDude wrote:I'm new to the list, and have just purchased the EncoreViewer software. Things looked great for the first eight nights. For the past two nights, everything looks fine, except the Daily Details page comes up saying No Data Available. The data is there and I can see the information for these nights in the Long Term Trend page.

Any suggestions would be appreciated by an 'old' newbie

You probably have an M-Series machine? I think you have run into the infamous missing data bug. Your data should start showing up again in a day or two.

bdp522 · Post by **bdp522** » Wed Dec 19, 2007 6:01 am

You need to fill out your profile with what mask, machine,etc, you use. It helps to give the pressure you're at also. It will help you get better answers to any questions you may have.

Brenda

Question about EncoreViewer Report

Question about EncoreViewer Report

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