Encore Pro

sleepycarol · Post by **sleepycarol** » Wed Oct 03, 2007 6:01 pm

How do I keep from erasing my card when I download my information? It seems that I am erasing my card and I need to keep my data on my card in case the insurance want it -- which I am told they will at some point in the future. I am using Encore Pro 1.8. If there are instructions on how NOT to erase the card -- pretend I am in preschool and keep it simple.

Thanks.

6PtStar · Post by **6PtStar** » Wed Oct 03, 2007 6:42 pm

Go to Preferences in the upper right corner and click settings. Then check the box that says Prompt to keep compliance data on smartcard after download.

rested gal · Post by **rested gal** » Wed Oct 03, 2007 7:09 pm

For other people who might have an earlier version of Encore Pro and need to know the same thing:

Don't erase instructions for 1.6 and 1.8 are at:

viewtopic.php?t=22227

sleepycarol · Post by **sleepycarol** » Wed Oct 03, 2007 7:22 pm

Thank you 6PtStar and rested gal.

I am always amazed how quickly you all reply to questions.