Received my PR DreamStation replacement today

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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MurrayNevada
Posts: 221
Joined: Sun May 20, 2018 8:25 am

Received my PR DreamStation replacement today

Post by MurrayNevada » Tue May 14, 2024 5:04 pm

Hadn't used my DreamStation for over 6-years. Finally decided I would send for the replacement. Thought I would be getting a DreamStation 2, but it is just another DreamStation. Think it's probably refurbished as there are scratches on the screen. Doesn't much matter as it is in the closet with the 6-year-old machine it replaced and will remain there until I finally toss it out. Unless I took it apart I probably could never know if the foam was replaced and if so, what it was replaced with. Process turned out to be a waste of time.

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D.H.
Posts: 3476
Joined: Sun Sep 04, 2016 7:07 pm

Re: Received my PR DreamStation replacement today

Post by D.H. » Wed May 15, 2024 2:18 pm

I believe that there will be some sort of certification/remediation/remanufacture tag affixed to the machine. I'm not certain of this as I received a DreamStation 2 machine as a replacement.

If anybody has this on his/her machine, please photograph it and attach it.

If the certification is there, it should be good; as long as you trust Philips!

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BlizzardUK
Posts: 76
Joined: Tue Aug 18, 2015 4:20 pm

Re: Received my PR DreamStation replacement today

Post by BlizzardUK » Thu May 23, 2024 9:29 am

How did you manage to get a replacement while still having the replaced ? I got my replacement today but I had to put my old one in the box with the courier.

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MurrayNevada
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Re: Received my PR DreamStation replacement today

Post by MurrayNevada » Thu May 23, 2024 9:14 pm

I'm in the U.S. and never heard of a delivery, in my 70+ years, where a courier would be waiting with a box for a return item. The replacement was left at my door and had a return label inside. If they are awaiting the return of the old one they will be waiting a very long time.

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Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier
Additional Comments: Mask: Bleep Eclipse