Deformed mask cushion? [Resmed F30]

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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cyberdreamer
Posts: 129
Joined: Mon Jun 24, 2019 10:57 am
Location: Brazil

Deformed mask cushion? [Resmed F30]

Post by cyberdreamer » Sun Feb 13, 2022 9:25 pm

Hi everyone,

My current mask cushion looked a bit deformed when I opened its package but I thought it was just normal variation.

After 3 weeks using it, I noticed I'm getting worse leaks than before and I tend to wake up every 2 hours.

Could this cushion be defective? The older one looks better IMO. What do you think? [pics below]

Thanks again for the all help!


Both masks:
IMG_20220211_121243.jpg
both masks
IMG_20220211_121243.jpg (364.81 KiB) Viewed 374 times
Older:
IMG_20220211_121249.jpg
older
IMG_20220211_121249.jpg (358.31 KiB) Viewed 374 times
Newer:
IMG_20220211_121257.jpg
newer
IMG_20220211_121257.jpg (280.59 KiB) Viewed 374 times
Machine: Airsense 10 Autoset (humidity 7, slimline hose) (5 years)
Mask: Resmed F30 (medium) (1 year)
Previous masks: Swift FX Nano (5 years); Dreamwear Nasal (few days); Swift FX pillow (few days)
Sleep study in 2016 with AHI 12 and some oxy desats

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Julie
Posts: 20051
Joined: Tue Feb 28, 2006 12:58 pm

Re: Deformed mask cushion? [Resmed F30]

Post by Julie » Sun Feb 13, 2022 10:10 pm

Can't you just call the company, tell them what happened (send pic) and get a replacement?

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cyberdreamer
Posts: 129
Joined: Mon Jun 24, 2019 10:57 am
Location: Brazil

Re: Deformed mask cushion? [Resmed F30]

Post by cyberdreamer » Tue Feb 15, 2022 8:08 am

Julie wrote:
Sun Feb 13, 2022 10:10 pm
Can't you just call the company, tell them what happened (send pic) and get a replacement?
Hey Julie, that's what I did. I sent an email to Resmed with the pics and I'll be buying another cushion in the meantime. Thanks!
Machine: Airsense 10 Autoset (humidity 7, slimline hose) (5 years)
Mask: Resmed F30 (medium) (1 year)
Previous masks: Swift FX Nano (5 years); Dreamwear Nasal (few days); Swift FX pillow (few days)
Sleep study in 2016 with AHI 12 and some oxy desats