CPAP supplier for Healthfirst Medicaid?

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bdcs64
Posts: 8
Joined: Mon Nov 06, 2017 7:57 pm

CPAP supplier for Healthfirst Medicaid?

Post by bdcs64 » Mon Jan 17, 2022 12:52 pm

Hi

Can anyone recommend a CPAP supplier that accepts Healthfirst NY Medicaid (or any NYC-area Medicaid plan)?

I currently use Apria, and while they offer the convenience of placing an order every 3 months via the phone and free delivery, they are alway delays, mistakes & problems with my correct, or with managing my authorizations from insurance. Their "customer service" is outsourced and they can't barely answer basic questions. :roll:

Unfortunately my insurance plan is not helpful - their phone "customer service" can only answer basic questions and all they do is join point me to their website to search for one; searching thre for "cpap", "durable medical supplies", "DME" etc yields no results.

Their DME providers are sub-managed by Interega Partners LLC, who do not respond to my voicemail or emails.

Thanks for any info anyone can offer.
Last edited by bdcs64 on Mon Jan 17, 2022 2:24 pm, edited 1 time in total.
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Julie
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Joined: Tue Feb 28, 2006 12:58 pm

Re: CPAP supplier for Healthfirst Medicaid?

Post by Julie » Mon Jan 17, 2022 1:21 pm

We lovingly call them Crapria, for similar reasons that you experienced... I suggest calling your insce co. tho' and ask them who else they support where you are.

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SleepGeek
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Re: CPAP supplier for Healthfirst Medicaid?

Post by SleepGeek » Mon Jan 17, 2022 5:23 pm

Verus is mail order... call them to see if they will take it for you.
https://verushealthcare.com/contact/

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