Choosing where to buy CPAP machine - priorities?

hermeshermes · Post by **hermeshermes** » Fri Aug 16, 2019 2:24 am

For me my priorities were as follows...

1. works with my insurance company rather than my paying and being reimbursed
2. selection of good reputation CPAP machines and masks
3. more professional than salesman (not rushing, sells me what I need/is best for me)
4. customer service - allows me to try various models until I find the perfect fit (NOT online)
5. warranty (no hassles if something goes wrong)
6. location, convenient
7. fair price

What is not important to me: Speed (I don't mind making an appointment a week hence), the widest selection of machines and masks (over-choice!), absolute lowest price, personal style of person I deal with or his office.

I believe I found such a company in my own neighbourhood. I could get cheaper prices on amazon.ca but instead I chose to build a relationship with a RRT. But I do buy inconsequentials such as generic replacement filters online.

And you?

ChicagoGranny · Post by **ChicagoGranny** » Fri Aug 16, 2019 5:37 am

hermeshermes wrote: ↑
Fri Aug 16, 2019 2:24 am
And you?

There are many brick and mortar DMEs in my area to choose from. None of them are worth a damn. My sleep doctor expresses the same sentiment.

I buy low-hour, used machines off the internet with my own funds. I get advice on machines, masks and accessories from cpaptalk.

It's all worked out great for me. AHI<1.0 and low leak level.

LSAT · Post by **LSAT** » Fri Aug 16, 2019 6:10 am

I rarely replace anything so none of this is important to me...However, there are competent DMEs available in my area.

Goofproof · Post by **Goofproof** » Fri Aug 16, 2019 8:35 am

hermeshermes wrote: ↑
Fri Aug 16, 2019 2:24 am
For me my priorities were as follows...

1. works with my insurance company rather than my paying and being reimbursed
2. selection of good reputation CPAP machines and masks
3. more professional than salesman (not rushing, sells me what I need/is best for me)
4. customer service - allows me to try various models until I find the perfect fit (NOT online)
5. warranty (no hassles if something goes wrong)
6. location, convenient
7. fair price

What is not important to me: Speed (I don't mind making an appointment a week hence), the widest selection of machines and masks (over-choice!), absolute lowest price, personal style of person I deal with or his office.

I believe I found such a company in my own neighbourhood. I could get cheaper prices on amazon.ca but instead I chose to build a relationship with a RRT. But I do buy inconsequentials such as generic replacement filters online.

And you?

Add in 8. Secure World Peace for all! Jim

babydinosnoreless · Post by **babydinosnoreless** » Fri Aug 16, 2019 8:39 am

hermeshermes wrote: ↑
Fri Aug 16, 2019 2:24 am
For me my priorities were as follows...

1. works with my insurance company rather than my paying and being reimbursed
2. selection of good reputation CPAP machines and masks
3. more professional than salesman (not rushing, sells me what I need/is best for me)
4. customer service - allows me to try various models until I find the perfect fit (NOT online)
5. warranty (no hassles if something goes wrong)
6. location, convenient
7. fair price

What is not important to me: Speed (I don't mind making an appointment a week hence), the widest selection of machines and masks (over-choice!), absolute lowest price, personal style of person I deal with or his office.

I believe I found such a company in my own neighbourhood. I could get cheaper prices on amazon.ca but instead I chose to build a relationship with a RRT. But I do buy inconsequentials such as generic replacement filters online.

And you?

You must live in a city. Most places have a dusty overpriced dme store or self pay, via the internet.

chunkyfrog · Post by **chunkyfrog** » Fri Aug 16, 2019 9:08 am

My DME is a regional mom-n-pop.
No frills, just clean, fresh stuff--and they will special order any odd thing I request.
No push-back at all.
All nice folks; and my insurance/Medicare pays the bills.
I really cannot complain.

zonker · Post by **zonker** » Fri Aug 16, 2019 10:55 am

i am going out of pocket, so i don't have to deal with insurance and such. i realized that i am privileged in this regard.

i buy my stuff from our hosts, https://www.cpap.com/.

and i'm happy to give them the plug.

there IS a brick and mortar in flagstaff, which surprised the hell out of me. only thing i have ever bought there was a foam cervical collar. but they have other stuff should i want it.

so far, i don't want it.

D.H. · Post by **D.H.** » Fri Aug 16, 2019 2:24 pm

Remember to pay attention to the mask. This is the part that actually touches you, so it's critical to find the right one!

Choosing where to buy CPAP machine - priorities?

Choosing where to buy CPAP machine - priorities?

Re: Choosing where to buy CPAP machine - priorities?

Re: Choosing where to buy CPAP machine - priorities?

Re: Choosing where to buy CPAP machine - priorities?

Re: Choosing where to buy CPAP machine - priorities?

Re: Choosing where to buy CPAP machine - priorities?

Re: Choosing where to buy CPAP machine - priorities?

Re: Choosing where to buy CPAP machine - priorities?

Machine	Mask

Additional Comments: Auto PAP; 13.5 cmH2O min - 20 cmH2O max