Oscar/SleepyHead Missing Data

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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joelrk35
Posts: 105
Joined: Sun Mar 14, 2010 4:53 pm
Location: Northern California

Oscar/SleepyHead Missing Data

Post by joelrk35 » Mon Jul 01, 2019 9:22 am

I imported my data from the last month and both Oscar and SleepyHead showed "no data available". However both are showing data from the last three nights. Has anyone had this problem? If it weren't for the data being there for the last three nights I would have assumed the SD card was at fault. Can't figure it out. Any ideas out there in "hose land".

_________________
Machine: AirSense 10 AutoSet Connected Tripack
Mask: Evora Full Face Mask
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: ClimateLine Heated hose, Sleepyhead software
ResMed AirSense 10 Autoset For Her
ResMed AirFit F20 Full Face Mask

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BlueDragon
Posts: 546
Joined: Sun May 27, 2018 10:20 am
Location: Sonoran Desert

Re: Oscar/SleepyHead Missing Data

Post by BlueDragon » Mon Jul 01, 2019 2:20 pm

joelrk35 wrote:
Mon Jul 01, 2019 9:22 am
I imported my data from the last month and both Oscar and SleepyHead showed "no data available". However both are showing data from the last three nights. Has anyone had this problem? If it weren't for the data being there for the last three nights I would have assumed the SD card was at fault. Can't figure it out. Any ideas out there in "hose land".
The first step is to see what dates are on your SD card. Open the card in Windows Explorer (or equivalent on your platform) and you'll see a DATALOG directory. In that directory you should see a subdirectory 2019. Look in the 2019 directory and you will see many files named yyyymmdd_*.EDF. What are the highest and lowest dates you see in those file names?

What size is your SD card and how much free space is on it?

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: Brevida™ Nasal Pillow CPAP Mask with Headgear
Additional Comments: Dx Mar 2018 (AHI=24, RDI=54; AHI=73 supine). Started APAP June 2018, VAuto Aug 2020.
See OSCAR for the latest release.
OSCAR Team
ResMed AirCurve 10 VAuto, F&P Brevida.
FlashAir SD and FlashPap for data transfer.

User avatar
joelrk35
Posts: 105
Joined: Sun Mar 14, 2010 4:53 pm
Location: Northern California

Re: Oscar/SleepyHead Missing Data

Post by joelrk35 » Mon Jul 01, 2019 5:55 pm

BlueDragon wrote:
Mon Jul 01, 2019 2:20 pm
joelrk35 wrote:
Mon Jul 01, 2019 9:22 am
I imported my data from the last month and both Oscar and SleepyHead showed "no data available". However both are showing data from the last three nights. Has anyone had this problem? If it weren't for the data being there for the last three nights I would have assumed the SD card was at fault. Can't figure it out. Any ideas out there in "hose land".
The first step is to see what dates are on your SD card. Open the card in Windows Explorer (or equivalent on your platform) and you'll see a DATALOG directory. In that directory you should see a subdirectory 2019. Look in the 2019 directory and you will see many files named yyyymmdd_*.EDF. What are the highest and lowest dates you see in those file names?

What size is your SD card and how much free space is on it?
The datalog only has dates: from 20190627 to 20190701. I don't know what size the SD card is as it came with my AirSense 10 Auto, I think its 2GB.

_________________
Machine: AirSense 10 AutoSet Connected Tripack
Mask: Evora Full Face Mask
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: ClimateLine Heated hose, Sleepyhead software
ResMed AirSense 10 Autoset For Her
ResMed AirFit F20 Full Face Mask

User avatar
BlueDragon
Posts: 546
Joined: Sun May 27, 2018 10:20 am
Location: Sonoran Desert

Re: Oscar/SleepyHead Missing Data

Post by BlueDragon » Mon Jul 01, 2019 7:46 pm

joelrk35 wrote:
Mon Jul 01, 2019 5:55 pm
BlueDragon wrote:
Mon Jul 01, 2019 2:20 pm
joelrk35 wrote:
Mon Jul 01, 2019 9:22 am
I imported my data from the last month and both Oscar and SleepyHead showed "no data available". However both are showing data from the last three nights. Has anyone had this problem? If it weren't for the data being there for the last three nights I would have assumed the SD card was at fault. Can't figure it out. Any ideas out there in "hose land".
The first step is to see what dates are on your SD card. Open the card in Windows Explorer (or equivalent on your platform) and you'll see a DATALOG directory. In that directory you should see a subdirectory 2019. Look in the 2019 directory and you will see many files named yyyymmdd_*.EDF. What are the highest and lowest dates you see in those file names?

What size is your SD card and how much free space is on it?
The datalog only has dates: from 20190627 to 20190701. I don't know what size the SD card is as it came with my AirSense 10 Auto, I think its 2GB.
Well, only three nights of data were imported because that is all there is on your SD card. The question is: what happened to older data (I assume there was some or you would not have asked your question). And the answer is, I can't tell. Maybe the card got formatted on 6/26?

The only report I have seen that was at all similar to this involved an extremely small SD card (only 32 MB -- it must have been a very old card) and the card always had only the last few days of data and older data vanished. If you are using Windows, if you open your computer in Windows Explorer where it shows the drives, it should show how large your SD card is and how much free space is available. If you have a Mac, I'm sure there is some equivalent Info function for the drive the SD card is mounted on, but I can't direct you where to find it as I don't have a Mac.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: Brevida™ Nasal Pillow CPAP Mask with Headgear
Additional Comments: Dx Mar 2018 (AHI=24, RDI=54; AHI=73 supine). Started APAP June 2018, VAuto Aug 2020.
See OSCAR for the latest release.
OSCAR Team
ResMed AirCurve 10 VAuto, F&P Brevida.
FlashAir SD and FlashPap for data transfer.

User avatar
joelrk35
Posts: 105
Joined: Sun Mar 14, 2010 4:53 pm
Location: Northern California

Re: Oscar/SleepyHead Missing Data

Post by joelrk35 » Tue Jul 02, 2019 3:42 pm

BlueDragon wrote:
Mon Jul 01, 2019 7:46 pm
joelrk35 wrote:
Mon Jul 01, 2019 5:55 pm
BlueDragon wrote:
Mon Jul 01, 2019 2:20 pm
joelrk35 wrote:
Mon Jul 01, 2019 9:22 am
I imported my data from the last month and both Oscar and SleepyHead showed "no data available". However both are showing data from the last three nights. Has anyone had this problem? If it weren't for the data being there for the last three nights I would have assumed the SD card was at fault. Can't figure it out. Any ideas out there in "hose land".
The first step is to see what dates are on your SD card. Open the card in Windows Explorer (or equivalent on your platform) and you'll see a DATALOG directory. In that directory you should see a subdirectory 2019. Look in the 2019 directory and you will see many files named yyyymmdd_*.EDF. What are the highest and lowest dates you see in those file names?

What size is your SD card and how much free space is on it?
The datalog only has dates: from 20190627 to 20190701. I don't know what size the SD card is as it came with my AirSense 10 Auto, I think its 2GB.
Well, only three nights of data were imported because that is all there is on your SD card. The question is: what happened to older data (I assume there was some or you would not have asked your question). And the answer is, I can't tell. Maybe the card got formatted on 6/26?

The only report I have seen that was at all similar to this involved an extremely small SD card (only 32 MB -- it must have been a very old card) and the card always had only the last few days of data and older data vanished. If you are using Windows, if you open your computer in Windows Explorer where it shows the drives, it should show how large your SD card is and how much free space is available. If you have a Mac, I'm sure there is some equivalent Info function for the drive the SD card is mounted on, but I can't direct you where to find it as I don't have a Mac.
I am working on an iMac. I've changed out the SD card for an 8 GB card. I'll wait a few days and download the data and see what shows up. Thanks for all the help. I'll post in a few days and see what shows. I still have data on MyAir but it doesn't give you much help. I've been on cpap for about nine years and this is the first glitch I have had.

_________________
Machine: AirSense 10 AutoSet Connected Tripack
Mask: Evora Full Face Mask
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: ClimateLine Heated hose, Sleepyhead software
ResMed AirSense 10 Autoset For Her
ResMed AirFit F20 Full Face Mask

User avatar
joelrk35
Posts: 105
Joined: Sun Mar 14, 2010 4:53 pm
Location: Northern California

Re: Oscar/SleepyHead Missing Data

Post by joelrk35 » Fri Jul 05, 2019 1:34 pm

joelrk35 wrote:
Tue Jul 02, 2019 3:42 pm
BlueDragon wrote:
Mon Jul 01, 2019 7:46 pm
joelrk35 wrote:
Mon Jul 01, 2019 5:55 pm
BlueDragon wrote:
Mon Jul 01, 2019 2:20 pm
joelrk35 wrote:
Mon Jul 01, 2019 9:22 am
I imported my data from the last month and both Oscar and SleepyHead showed "no data available". However both are showing data from the last three nights. Has anyone had this problem? If it weren't for the data being there for the last three nights I would have assumed the SD card was at fault. Can't figure it out. Any ideas out there in "hose land".
The first step is to see what dates are on your SD card. Open the card in Windows Explorer (or equivalent on your platform) and you'll see a DATALOG directory. In that directory you should see a subdirectory 2019. Look in the 2019 directory and you will see many files named yyyymmdd_*.EDF. What are the highest and lowest dates you see in those file names?

What size is your SD card and how much free space is on it?
The datalog only has dates: from 20190627 to 20190701. I don't know what size the SD card is as it came with my AirSense 10 Auto, I think its 2GB.
Well, only three nights of data were imported because that is all there is on your SD card. The question is: what happened to older data (I assume there was some or you would not have asked your question). And the answer is, I can't tell. Maybe the card got formatted on 6/26?

The only report I have seen that was at all similar to this involved an extremely small SD card (only 32 MB -- it must have been a very old card) and the card always had only the last few days of data and older data vanished. If you are using Windows, if you open your computer in Windows Explorer where it shows the drives, it should show how large your SD card is and how much free space is available. If you have a Mac, I'm sure there is some equivalent Info function for the drive the SD card is mounted on, but I can't direct you where to find it as I don't have a Mac.
I am working on an iMac. I've changed out the SD card for an 8 GB card. I'll wait a few days and download the data and see what shows up. Thanks for all the help. I'll post in a few days and see what shows. I still have data on MyAir but it doesn't give you much help. I've been on cpap for about nine years and this is the first glitch I have had.
I have had a new 8 GB SD card in for several days and everything seems to be back to normal. All data is there when I import it from the SD card to Oscar. Still not sure if it was the old SD card had gone bad or some gremlin that showed up and left the scene. Anyhow thanks again for your help.

_________________
Machine: AirSense 10 AutoSet Connected Tripack
Mask: Evora Full Face Mask
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: ClimateLine Heated hose, Sleepyhead software
ResMed AirSense 10 Autoset For Her
ResMed AirFit F20 Full Face Mask