ResMed lumis 100 Screen flickering

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
swayambikash86
Posts: 2
Joined: Thu Mar 21, 2019 6:32 pm

ResMed lumis 100 Screen flickering

Post by swayambikash86 » Thu Mar 21, 2019 7:27 pm

I have purchased a ResMed Lumis 100 BiPAP machine one year back. Since today morning the machine is not getting on. the screen is blinking showing the logo for 2 seconds repeatedly. Did not get any response from the customer care support team. Please suggest if you have any suggestions. :( felling upset for this situation.

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LSAT
Posts: 13347
Joined: Sun Nov 16, 2008 10:11 am
Location: SE Wisconsin

Re: ResMed lumis 100 Screen flickering

Post by LSAT » Thu Mar 21, 2019 7:39 pm

Should be under warranty...return it to the seller.

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Dog Slobber
Posts: 4237
Joined: Thu Feb 15, 2018 2:05 pm
Location: Ontario, Canada

Re: ResMed lumis 100 Screen flickering

Post by Dog Slobber » Thu Mar 21, 2019 7:43 pm

swayambikash86 wrote:
Thu Mar 21, 2019 7:27 pm
I have purchased a ResMed Lumis 100 BiPAP machine one year back. Since today morning the machine is not getting on. the screen is blinking showing the logo for 2 seconds repeatedly. Did not get any response from the customer care support team. Please suggest if you have any suggestions. :( felling upset for this situation.
Whose customer care team? ResMed's?

Contact the DME/place you bought it from for warranty replacement.

Unplug the machine, wait a minute. Plug it back in, ensure all electrical connections into the wall, back of the machine and power brick are firm.
Battery Backup: EcoFlow Delta 2

swayambikash86
Posts: 2
Joined: Thu Mar 21, 2019 6:32 pm

Re: ResMed lumis 100 Screen flickering

Post by swayambikash86 » Thu Mar 21, 2019 8:04 pm

I have already tried it on several plugs. but same problem persists. if i am removing the memory card, it is working. i think there is some problem with the memory card slot because some other memory card has been checked.