I have been reading some unfavorable reviews of Aerocare/AdaptHealth recently and want to add another one.
I ordered my regular supplies about a month ago, and for the past four weeks I've been getting messages from Aerocare saying that some of the supplies are not yet available and they will ship when they are. No specifics about what's not available.
I finally got tired of these messages and called today to see what was causing the delay. The out-of-stock items are the most common, L pillows for the Airfit P10. I still have a few so it's not an emergency but is this yet another supply chain issue that is affecting everyone who uses this mask and L pillows, or just a problem with Aerocare/AdaptHealth?
Just curious if anyone else has been having these problems.
Thanks,
Deb
Shortage of large Airfit P10 pillows at Aerocare/AdaptHealth
Re: Shortage of large Airfit P10 pillows at Aerocare/AdaptHealth
I needed a noc ox in May June, and was never called despite Aerocare confirming receipt of the order. They did it within a week on a reorder.
I have been having mask fit issues and wanted a new mask fit, but after month cannot get scheduled. Aerocare used to be pretty good for a DME, but I have no idea what their major malfunction is of late. Maybe company merger or supply chain or both. I have considered moving DME, but if it is supply chain related, do not expect to have any different experience.
I have been having mask fit issues and wanted a new mask fit, but after month cannot get scheduled. Aerocare used to be pretty good for a DME, but I have no idea what their major malfunction is of late. Maybe company merger or supply chain or both. I have considered moving DME, but if it is supply chain related, do not expect to have any different experience.
_________________
Machine: PR System One REMStar 60 Series Auto CPAP Machine |
Mask: AirFit™ F10 Full Face Mask with Headgear |
Re: Shortage of large Airfit P10 pillows at Aerocare/AdaptHealth
My husband tried to order large P10 pillows from Apria last week and was told they are currently out of that size as well.
_________________
Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
Additional Comments: none available yet. I miss SleepyHead! |
Re: Shortage of large Airfit P10 pillows at Aerocare/AdaptHealth
direct home medical SEEMS to have them. not sure they go through any insurance, though one might ask.
without insurance $22 and free shipping.
https://www.directhomemedical.com/cart/ ... e_Code=DHM
without insurance $22 and free shipping.
https://www.directhomemedical.com/cart/ ... e_Code=DHM
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
people say i'm self absorbed.
but that's enough about them.
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg
but that's enough about them.
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg
Re: Shortage of large Airfit P10 pillows at Aerocare/AdaptHealth
CPAP.com seemingly has them in stock as well @ $22 each. It is nice to use the forum sponsor if at all possible.
https://www.cpap.com/productpage/resme ... sal-pillow
https://www.cpap.com/productpage/resme ... sal-pillow
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Bleep DreamPort CPAP Mask Solution |
Additional Comments: 5-25 PS 4 |
Sometimes it is the very people who no one imagines anything of who do the things that no one imagines
Re: Shortage of large Airfit P10 pillows at Aerocare/AdaptHealth
good point!Jlfinkels wrote: ↑Sun Oct 16, 2022 4:13 pmCPAP.com seemingly has them in stock as well @ $22 each. It is nice to use the forum sponsor if at all possible.
https://www.cpap.com/productpage/resme ... sal-pillow
(was too lazy to search cpap.com)
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
people say i'm self absorbed.
but that's enough about them.
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg
but that's enough about them.
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg
- chunkyfrog
- Posts: 34432
- Joined: Mon Jul 12, 2010 5:10 pm
- Location: Nebraska--I am sworn to keep the secret of this paradise.
Re: Shortage of large Airfit P10 pillows at Aerocare/AdaptHealth
Can you pressure your supplier to order that size?
It seems a call to your insurance might build a useful fire under somebody.
It seems a call to your insurance might build a useful fire under somebody.
_________________
Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear |
Additional Comments: Airsense 10 Autoset for Her |
-
- Posts: 71
- Joined: Tue Mar 16, 2010 3:01 pm
- Location: Los Angeles
Re: Shortage of large Airfit P10 pillows at Aerocare/AdaptHealth
Apria told me they were out of the large P10 pillows and had no idea when they would be back in stock. The problem is not Apria or any other similar company.