Is my air res med website down today or is it

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
bobby29
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Is my air res med website down today or is it

Post by bobby29 » Wed Mar 02, 2022 11:36 pm

Just me? Been using it for like 6 years and now today it saying i have no device registered and wont even let me register it. Thanks for any info
Bobby

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Respirator99
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Re: Is my air res med website down today or is it

Post by Respirator99 » Thu Mar 03, 2022 12:31 am

It seems the servers are down. No great loss, really.
* Download Oscar
* Oscar help
* An alternative to Oscar - try SleepHQ

I have no medical training or qualifications. Take my advice for what it's worth.

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Conrad
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Re: Is my air res med website down today or is it

Post by Conrad » Thu Mar 03, 2022 7:19 am

Seems that both the My Air website and the phone ap are inop this morn.
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chunkyfrog
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Re: Is my air res med website down today or is it

Post by chunkyfrog » Thu Mar 03, 2022 7:24 am

I suspect the phone app accesses the website the same way; so yes.

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casmfa
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Re: Is my air res med website down today or is it

Post by casmfa » Thu Mar 03, 2022 7:44 am

I am having the same problem!

bobby29
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Re: Is my air res med website down today or is it

Post by bobby29 » Thu Mar 03, 2022 10:51 am

Thank you everybody for the answer. Now i wont waste my time calling tech support to get the same answer all of you gave me.
Bobby

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Chilehead
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Re: Is my air res med website down today or is it

Post by Chilehead » Thu Mar 03, 2022 10:54 am

I came here to ask the same thing. Not that I use that app/site much anyway.

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ups4
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Re: Is my air res med website down today or is it

Post by ups4 » Thu Mar 03, 2022 11:23 am

The silly app seems to be working now...at least when I just checked.
It's certainly not worth all the uproar of not being able to access the data. You can get all the sleep data you need from the machine's display. You won't get the motivational score though. :roll:

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loggerhead12
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Re: Is my air res med website down today or is it

Post by loggerhead12 » Thu Mar 03, 2022 6:28 pm

ups4 wrote:
Thu Mar 03, 2022 11:23 am
You can get all the sleep data you need from the machine's display.
I'd have to get under the bed to do that. My phone is in m pocket.

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JLROhio
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Re: Is my air res med website down today or is it

Post by JLROhio » Thu Mar 03, 2022 11:41 pm

Conrad wrote:
Thu Mar 03, 2022 7:19 am
Seems that both the My Air website and the phone ap are inop this morn.
My MyAir app has not updated in 3 days.
At first, I figured it was the 1st of March and therefore the CDMA carrier (whomever that is on my machine) finally dropped support for CDMA and my CPAP was no longer communicating with the big CPAP cloud in the sky! :shock:

Then I checked the About screen on my CPAP and I still had 3 bars and -95 db's - so my CPAP is communicating with someone!

But as far as the MyAir app is concerned, my last update was probably Monday afternoon.
MyAir.jpg
MyAir.jpg (48.31 KiB) Viewed 1509 times
* This is the internet - what I write will probably NOT come across as it would in person; where one can read a person's face.
My posts are sometimes tongue & cheek w/some snarky sarcasm mixed in.
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:wink:

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Conrad
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Re: Is my air res med website down today or is it

Post by Conrad » Fri Mar 04, 2022 7:58 am

ups4 wrote:
Thu Mar 03, 2022 11:23 am
The silly app seems to be working now...at least when I just checked.
It's certainly not worth all the uproar of not being able to access the data. You can get all the sleep data you need from the machine's display. You won't get the motivational score though. :roll:
Uproar? I don't see any uproar, just folks reporting that the MyAir system is/was down.
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Do not regret growing older. It is a privilege denied to many...

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southerndoc
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Re: Is my air res med website down today or is it

Post by southerndoc » Fri Mar 04, 2022 8:45 am

Is the system down or just machines not uploading data? If machines aren't uploading data, I'm wondering if they have 3G modems that were using AT&T. AT&T ditched 3G on 2/2/22.

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chunkyfrog
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Re: Is my air res med website down today or is it

Post by chunkyfrog » Fri Mar 04, 2022 9:15 am

But the screen still works--and displays more data.
If you need an "attaboy," buy a sheet of sparkly stickers for yourself.
Where you stick them is entirely up to you. :mrgreen:

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Last edited by chunkyfrog on Fri Mar 04, 2022 10:32 am, edited 1 time in total.

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ups4
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Re: Is my air res med website down today or is it

Post by ups4 » Fri Mar 04, 2022 9:29 am

Conrad wrote:
Fri Mar 04, 2022 7:58 am

Uproar? I don't see any uproar, just folks reporting that the MyAir system is/was down.
Yes, you're right about that on this forum because very few people bother with the silly app.
I belong to several other groups and people are absolutely losing their minds because the app is down.
The world is coming to an end. :roll:

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Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier
Mask: AirFit™ N30i Nasal CPAP Mask with Headgear Starter Pack
Additional Comments: DX 11/2013 Also DX with mild COPD----Pressure 9 cm-17 cm
My get-up-and-go musta got up and went

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chunkyfrog
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Re: Is my air res med website down today or is it

Post by chunkyfrog » Fri Mar 04, 2022 10:26 am

Some folks just need a sticker . . .
The dumbing down has been successful.

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