Airsense 10 Autoset bumping noise

[ney]

I bought Airsense 10 Autoset in June/2020 and since the first day of use, when I breathe-in I hear a low frequency noise like a bump. The same happens when I breathe-out. It's impossible to sleep with those noises.
Slimline Tubing and the short tube that connects Slimeline Tubing to the mask are new.
Because Airsense needs to be very close to a wall, I use the small 90º connector provided (Air10 Tubing Elbow - 37394), placed between the air outlet of the device and the Slimline Tubing.
Even using the Slimline Tubing connected directly to the air outlet tube, the noise continues.
When in use and touching the connection on the air outlet, I notice that there is a gap. This connection seems to be loose.
Any idea what it might be or what I should do?
Thanks in advance.

[chunkyfrog]

Never happened to me; could there be water in the tube?

[ney]

Not at all. I always check it. It seems to be a backlash or manufacturing defect of the part called "Humidifier Chamber Air Outlet". Check the picture at - https://www.cpap.com/productpage/resmed ... air-outlet
Regards.

[jimbud]

A while back I was removing a standard slimline hose from one of my machines. The rubber like end had fused itself to the outlet.
Me being me, I did not let a little thing like a stuck hose slow me down and I pulled on the hose until the connection popped out (partially).
I then pried the hose on off with more care. The outlet was then very loose, so I just pushed it back in till it snapped back in place and all was/is well.

Maybe when you were messing with the hose and connection you did something similar?

JPB

[ney]

Not possible. This is only a 4 months old machine (as well as the standard slimeline hose that came included) and this is happening since the first day of use.

[LSAT]

Under Warranty...Take it back and let the seller check it out.

[ney]

OK, thank you.