Encore Basic problem

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CactusRoper
Posts: 10
Joined: Thu Oct 20, 2011 4:28 pm

Encore Basic problem

Post by CactusRoper » Sat Feb 16, 2013 5:38 am

I have been using Encore Basic for several months. it has worked flawlessly until three days ago. The program appears to read the new data from my card, but when I attempt to create a Detail report, I get the error message "Unable to generate the requested compliance download report". The program will still generate a report for any date older than three days ago. I have deleted all of my data from Encore and reinstalled my data and this did not resolve my problem.

Any suggestions would be appreciated.
“Under certain circumstances, profanity provides a relief denied even to prayer.” - Mark Twain

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Pugsy
Posts: 65131
Joined: Thu May 14, 2009 9:31 am
Location: Missouri, USA

Re: Encore Basic problem

Post by Pugsy » Sat Feb 16, 2013 8:00 am

Do you have a new or blank SD card that you could try in the machine for a few nights?

I haven't heard of this problem with Basic. In fact, other than a handful of installation problems no problems have been reported.

Send me a private message if you wish to try Pro.

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ansmit3574

Re: Encore Basic problem

Post by ansmit3574 » Sat Feb 16, 2013 7:08 pm

Encore Pro will solve this problem