OT: Anybody had installation trouble like this?

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snoringshrink
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OT: Anybody had installation trouble like this?

Post by snoringshrink » Mon Jun 11, 2012 6:46 pm

Several months ago, I was trying to install Rescan on my computer and received an error message stating that "ISScript.msi" was older than the version needed. I didn't worry about it because I had Sleepyhead installed already. However, I'm having this problem with some other programs that I am attempting to install. Do any of our techno-geeks out there understand this error and what can I do about it? Thanks in advance.

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DiverCTHunter
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Re: OT: Anybody had installation trouble like this?

Post by DiverCTHunter » Mon Jun 11, 2012 7:22 pm

I just spent an hour and a half with a caller who had this issue (I'm in Tech Support).

Run the Microsoft Installer (MSI) FixIt from this link, then reboot your machine and try running any installer.

If the MSI fixit doesn't work, then the problem is probably caused by an old copy of the MacroVision Install Shield engine that didn't exit correctly. Try KB article 326674.

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Prescribed APAP range - 6-10 cm/H2O, titrated at 8.
Current range - 9.0-11.5 cm/H2O - still searching for the magic "zero night" but averaging 2.2 AHI