Desperate for Encore Pro Help!

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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There
Posts: 97
Joined: Mon Apr 18, 2005 9:23 pm
Location: Kettering, OH

Desperate for Encore Pro Help!

Post by There » Mon May 07, 2012 10:21 am

I posted a couple of weeks back but got no replies. Long time CPAPtalk.com user, back after a 3 year break from my machine courtesy of weight loss (but my body has other ideas, courtesy of age).

As you can see from my signature, I'm on somewhat older equipment. I took good care of my toys while out of use, and everything is in great working order except the software. When I bought my Respironics M Series APAP, I bought a licensed copy of Encore Pro. It worked wonderfully. Two PCs ago. Now, on Windows 7, this 32-bit software won't install. I checked the vendor website (whoever owns them now, Phillips?), and there's no patch, no upgrade, no support whatsoever, for people who had to migrate to 64-bit OS's courtesy of Microsoft's grip on the PC world. I looked at Sleepyhead based on recommendations from other posts, but it doesn't appear to support my model of APAP.

What can I do to get my data off my card? This is so annoying to me, because I really do want to see what's going on at night, which is why I invested all this money out of pocket (my insurance didn't cover a penny of it). I'm considering setting up a 32-bit virtual machine on my system, but dang that's a pain in the butt for software that I have legitimately licensed. Am I going to have to cough up the money again?

Thanks, hosers!
**************
RemStar M Series Auto w/C-Flex, many masks (ComfortCurve, Comfort Lite, MirageSwift, lots of personal mods)

User avatar
Pugsy
Posts: 65131
Joined: Thu May 14, 2009 9:31 am
Location: Missouri, USA

Re: Desperate for Encore Pro Help!

Post by Pugsy » Mon May 07, 2012 10:24 am

I am sorry, I must have missed your previous post.

Give me a couple of minutes and I will send you a PM and I think we can get you up and running real quickly.
Won't cost you a thing and I think you will be very happy.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/
I may have to RISE but I refuse to SHINE.