No data recorded on RemStar Auto

[crm911]

I used Encore Pro 2 once and a few months later I decided to check how I was going. The card has stopped recording data since 11/11/11, which is the day I left the US for home in Australia. I didn't play with the card during travel or since coming back, so it's an odd date to stop recording. The device display shows data, except I can't tell if it is recent, since there is no date visible. The card has 97% free space, so I haven't filled it up. It can only go in the machine one way, so that's not a problem.

I created a new patient and re-loaded the card after reassigning it, but there was no difference to the downloaded data.

Any ideas what to do?

[jedimark]

The write protect tab on the SD-card could be on?

Perhaps try gently cleaning the SD-cards contacts, and blow any dust out of the card slot in the back of the machine.
(It might be connecting in your PC, but not the machine)

A file structure error could also be messing it up. A disk check of the SD card (eg, in Windows explorer) may fix it.. (Try to back it up to a folder on your hard drive first just in case)

Failing that, it might be time to buy and set up a new 2GB SD card.. (off the shelf job from Kmart/BigW/etc should do fine)

When you insert the card back into the machine, does it bring up the "Card Activity" screen on the LCD panel?

[crm911]

Thanks for the suggestions, but all is well. The card and data were fine, but there might have been a contact problem with the portable card reader. I thought I'd check last night's data and found that all the missing data had been downloaded. Good to go.