Supplies

hugho · Post by **hugho** » Sat Oct 01, 2011 2:11 pm

So month 1 Apria sent 2 pillows and a filter. Month 2 they sent nothing. When I called they said their standard is every 3 months but agreed to send out the nasal pillows. They also only send the size you request, yet I see a pillow exchange for people who get all sizes. What gives? What should they be sending?

LSAT · Post by **LSAT** » Sat Oct 01, 2011 2:22 pm

Depends on what your insurance allows and what your needs are.

Lizistired · Post by **Lizistired** » Sat Oct 01, 2011 2:58 pm

I call them when I need supplies. They send the size pillows I ask for.
When I got a new mask it came with a set of pillows, all sizes.

chunkyfrog · Post by **chunkyfrog** » Sat Oct 01, 2011 3:08 pm

Same here; DH's mask came with all FOUR sizes (Swift FX)--clinical pack, I think.

apneawho · Post by **apneawho** » Sat Oct 01, 2011 3:13 pm

When you get the Swift Fx complete headgear and mask it comes with 3 sizes of pillows. Replacement pillows are just that, pillows only in the requested size. On my insurance I can get pillows each month but the full headgear once every 6 months.

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