Yay...maybe I can get a new mask now.

[TheDreamer]

My DME finally submitted to insurance that I didn't get a new mask like they had told it back in April (but I didn't get a new mask....they still haven't called me about the mask I had asked about)....so maybe I don't have to wait until the end of next month to try getting a new mask through insurance. (was getting replacement cushions, and headgear [which DME doesn't carry] through the auction route for old mask, but that's harder now....its like over a year old now, the elbow swivel squeaks so that's been annoying....)

Though this is the 3rd time I've had trouble where they billed a mask that I didn't get/keep and took forever to reverse things so that I can get a new mask. So, I've been debating the whole should I find a new DME....except that I don't hear much of other places being any better.

Though I should do a final download of my CPAP before I switch to the new machine I recently bought using LEAF..... since once I switch, I think my compliance report will start looking bad

The Dreamer.

[Mary Z]

I have never had this sort of trouble with supplies with my DME. If you don't want to change a talk with the supervisor/manager may help as they don't want to lose your business.

Why would you expect your compliance data to degrade with a new machine? Shouldn't any machine record the hours it was used?

Good luck with the new mask.

[Perrybucsdad]

... I recently bought using LEAF.....

Sorry if this has been covered, but what is LEAF?

[Sheriff Buford]

Yes.. you definitely need a new DME. When you pick one, be sure your insurance works with them. A DME makes their money by selling equipment. If they can't do that well, then their business suffers - and you suffer.

Sheriff

[ozze_dollar]

Interesting. I always wondered where the people selling masks on ebay in the US get the masks from.