CLASSIC-pr system one machine

[riveredge1]

I had a pr system one machine and after couple months it quit working--I sent it in to the company and they sent me a new one--I put it on a shelf as I was using a m series and able to study my own therapy-- after several months I decided to get out pr system one machine as I did really like it before and wanted to use it and keep M series for spare----well....the machine they sent is called a classic style and the humidity can NOT be adjusted--they told me to leave it on 5 and it would work--I explained to them very nicely that I have asbestosis of lung and need to be able to adjust it ---resperonics company told me to adjust the temp in my room higher to keep it dry basically and also warmer---In other words re do the whole atmosphere in a bed room instead of the machine--has anyone delt with this and if so --what did u do--they wont take machine back until I send it to provider which was on line purchase as I dont have follow up worth a tinkers hoot in my town--company who sold it to me thought there was some program to down load to change it to manual humitity and now he is frustrated with me..any ideas besides --quit complaining it was only money I spent and go to my corner!!!!!

[jbn3boys]

There IS a way to change the original PR System One machines into "Classic Mode" for the humidifier. The classic mode makes it work like the older, M-Series, from what I understand. Let me see if I can find the directions on how to change that for you.

[Janknitz]

I've never heard that there is a "classic PR S1 auto" without adjustable humidity--I think you are misunderstanding something:

First: Are you able to get into the clinician's menu to change the humidity settings? It sounds as if your DME locked you out of the humidity settings. By going into the clinician's menu you can change that so you can adjust the humidity as needed.

Second: The PR S1's allow you to run the humidifier in two modes--default and "classic". I have a feeling you are getting the "classic" terminology from that. When your humidifer is run in classic mode, the settings will have a C in front of them (C-1, C-2, C-3, etc.). Classic settings heat the water more and I find those settings much more comfortable in the winter. You can access the modes (default and classic) in the clinician's menu--but it's not readily apparant how to change between them--took some fiddling. In any case, the "classic" mode does not prevent you from changing the humidifier settings, as long as you are not locked out by the clinician.

[jbn3boys]

Here is a link to a discussion on how to change the PR System One from "System One Humidification" to "Classic" mode.
viewtopic/t57682/viewtopic.php?f=1&t=51 ... ic#p472275

I would go down the page about 2/3 of the way, and read the post by SyndeyBird.

Do you know how to enter the clinician's menu on your machine? If you do, this should be easy. If not, just ask.

[Wulfman]

I had a pr system one machine and after couple months it quit working--I sent it in to the company and they sent me a new one--I put it on a shelf as I was using a m series and able to study my own therapy-- after several months I decided to get out pr system one machine as I did really like it before and wanted to use it and keep M series for spare----well....the machine they sent is called a classic style and the humidity can NOT be adjusted--they told me to leave it on 5 and it would work--I explained to them very nicely that I have asbestosis of lung and need to be able to adjust it ---resperonics company told me to adjust the temp in my room higher to keep it dry basically and also warmer---In other words re do the whole atmosphere in a bed room instead of the machine--has anyone delt with this and if so --what did u do--they wont take machine back until I send it to provider which was on line purchase as I dont have follow up worth a tinkers hoot in my town--company who sold it to me thought there was some program to down load to change it to manual humitity and now he is frustrated with me..any ideas besides --quit complaining it was only money I spent and go to my corner!!!!!

Not true. I don't think they've ever made a heated humidifier that can't be adjusted.

http://www.healthcare.philips.com/main/ ... rature.wpd

Specifically.....

http://global.respironics.com/UserGuide ... difier.pdf

If your "Classic" looks like the one in my profile.


Den

[riveredge1]

Thanks to all who have replied--it is the pr system one and yes it is a auto----they sent me the info on holding the ramp down and so on to change the machine and then when I told them it didnt work they asked me the number on the machine and mine is a version 1.20 and now they say it can NOT be readjusted--it has only 4 days use on it as i have to have the humidity to adjust----if anyone knows of someone who wants the auto humidity and has a adjustable one I would trade---from what I am seeing there is 3 style pr system one machines--when it comes to humidity--ones set to auto check room for humidity and adjust accordingly----a manual one---and a set one that can be reset----------I got sent the wrong one and now fight to have them take it back and exchange--once again thanks for all the help-----

[EricinNC]

I had a pr system one machine and after couple months it quit working--I sent it in to the company and they sent me a new one--I put it on a shelf as I was using a m series and able to study my own therapy-- after several months I decided to get out pr system one machine as I did really like it before and wanted to use it and keep M series for spare----well....the machine they sent is called a classic style and the humidity can NOT be adjusted--they told me to leave it on 5 and it would work--I explained to them very nicely that I have asbestosis of lung and need to be able to adjust it ---resperonics company told me to adjust the temp in my room higher to keep it dry basically and also warmer---In other words re do the whole atmosphere in a bed room instead of the machine--has anyone delt with this and if so --what did u do--they wont take machine back until I send it to provider which was on line purchase as I dont have follow up worth a tinkers hoot in my town--company who sold it to me thought there was some program to down load to change it to manual humitity and now he is frustrated with me..any ideas besides --quit complaining it was only money I spent and go to my corner!!!!!

You are being jacked around by PR. What is up with these companies? I guess ever since Fall 2008, with the economy bad and everything, these SBD companies just dont care.

Definitely sounds like the run around to me. Consider filing a formal written complaint against PR with FDA Medwatch. Tell them the entire story. Also consider contacting an attorney.


http://www.fda.gov/Safety/MedWatch/default.htm

[DennisG]

Thanks to all who have replied--it is the pr system one and yes it is a auto----they sent me the info on holding the ramp down and so on to change the machine and then when I told them it didnt work they asked me the number on the machine and mine is a version 1.20 and now they say it can NOT be readjusted--it has only 4 days use on it as i have to have the humidity to adjust----if anyone knows of someone who wants the auto humidity and has a adjustable one I would trade---from what I am seeing there is 3 style pr system one machines--when it comes to humidity--ones set to auto check room for humidity and adjust accordingly----a manual one---and a set one that can be reset----------I got sent the wrong one and now fight to have them take it back and exchange--once again thanks for all the help-----

In the other thread referenced above Version 1.24 has the ability to switch modes, Vesion 1.07 does not, not sure about Version 1.20. The process to change modes is a little complicated so here are the specific steps again. It might be worth giving it another try to change to Classic Humidifier mode.

To change from System One humidification to Classic Mode:

1. Access the Provider Mode by turning wheel to Setup and press control wheel and ramp button at same time for 5 seconds until double beep.

2. While in Provider Mode turn wheel to Setup and press to select.

3. Turn control wheel to scroll down to SYSTEM ONE humidification (you will only see SYSTEM at first, but the text will scroll through SYSTEM ONE humidification, it is one line up from Humidifier where you set the 0-5 value) and press to select.

4. Turn wheel to select off and press to select (you will now see that on the next line below for Humidifier, the value now includes a "C").

5. Turn wheel to scroll up to Back and press to select.

6. Turn wheel to Exit and press to exit Provider Mode.

You should now be able to adjust the humidification level in Classic mode by turning the control wheel while the machine is in therapy mode.

This may not work for you but it may be worth another try.
Good luck,
Dennis

[rested gal]

If it turns out that the PR1 machine you have really does not have any way to adjust the humidifier heat (never heard of such a machine myself) a solution would be to buy, if you can, a Fisher & Paykel HC 150 heated humidifier.

That's a separate heated humidifier that comes with a short connector hose that can be connected to any brand/model cpap, autopap, or bilevel machine and used instead of an integrated humidifier for a particular brand.

Using a separate humidifier works great.

[blakepro]

The other part that is complicated about this is the method to change from classic to new style varies depending on the firmware.

So, some older firmwares are locked in the new style and cant change to classic. (I dont believe ANY machine will be locked to classic, only the other way around, so if you are on classic, it should be able to toggle back and forth)

Slightly newer ones can do it, but you have to use a "hidden" method to get it to change involving going to the clinicians menu, highlighting the humidifier setting, and holding the ramp button or something. You would never know its even an option on these units.

Then, the newest models actually have it clearly marked in the clinician menu and you can toggle it on and off and easily see what mode you are using.

[Janknitz]

I really do not believe that it's impossible to change the settings on the humidifer at least from 0 to 5. If your online supplier won't help you, you might try taking it to a local DME and asking them to help you with the settings. You should offer to pay for their time, but if they are nice they may not charge you (in which case it would be a nice gesture to buy a supply or accessory from them).

Otherwise you are stuck with a very expensive paperweight. Next time you buy online, be sure to check the merchandise right away and with CPAP stuff that means you have to sleep with it (hmmmm, there's a metaphor in there somewhere!).

If the purchase was recent I'd say return it to the online supplier or open a credit card dispute, but you say you've had it for some time even though you've only used it for four nights. Nevertheless, as a customer service gesture the online supplier should be willing to work with you to get a machine that you can use, in light of your medical condtion. It's worth working your way up the management chain and see if they will accomodate you (although I still beleive you MUST be able to change the settings--maybe someone higher up the chain knows what they are doing).

[vtcpa]

I have the latest model of the PR Sys One APAP...my throat has been parched, so I thought I might like to try the "classic" humidifier setting....went into the clinical menu, see the humidifier and settings, but the "c" is not available. All I have is the 1-5 adjustments. My firmware is 2.0x Do the latest machines no longer have the classic humidifier setting as an option?

[jbn3boys]

There should be an easier way to do it on the newer machines (firmware 2.xx). I believe it may be as easy as finding the "Classic Humidification" on the list below the "System One Humidification" in the setup (clinician's) menu. If no one else knows for sure, I can go check mine later.

[Janknitz]

You could always try contacting Respironics and asking.

[blakepro]

There should be an easier way to do it on the newer machines (firmware 2.xx). I believe it may be as easy as finding the "Classic Humidification" on the list below the "System One Humidification" in the setup (clinician's) menu. If no one else knows for sure, I can go check mine later.

This is about right... its a setting right above the number setting that you toggle off.. Its either system one humidification or classic humidification I believe.. You have to do it in the clinicians menu.