S9 Autoset keeps losing time and date

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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cybergoon
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Location: Cedar Rapids, IA - GO HAWKS!

S9 Autoset keeps losing time and date

Post by cybergoon » Mon Jan 10, 2011 12:38 pm

I have a new (less than 1 week old) S9 Autoset. It keeps forgetting the date/time. I will set it and the next day when I read the card on my PC, it shows no data for the current date, but there is new data for 12/31/2008. Has anyone come across this issue? I have contacted my DME and they are going to get in touch with ResMed.

Thanks!

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Slinky
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Location: Mid-Michigan

Re: S9 Autoset keeps losing time and date

Post by Slinky » Mon Jan 10, 2011 1:19 pm

I don't know about the S9s but w/the S8s after you make the Change you also have to Apply.

Interesting that your S9 reverts to 12/31/08 since they weren't available in the USA in 2008 and, in fact, it seems to me the S9s came out in 2010 in the US but my memory isn't what it use to be and time can pass me by. Maybe the S9s were released in the states in 2009.

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Additional Comments: PR SystemOne BPAP Auto w/Bi-Flex & Humidifier - EncorePro 2.2 Software - Contec CMS-50D+ Oximeter - Respironics EverFlo Q Concentrator
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cybergoon
Posts: 110
Joined: Mon Oct 10, 2005 1:56 pm
Location: Cedar Rapids, IA - GO HAWKS!

Re: S9 Autoset keeps losing time and date

Post by cybergoon » Mon Jan 10, 2011 1:48 pm

I just went to Lincare to pick up my new Quattro FX mask and she said she talked to ResMed and they are shipping out a replacement S9, as this should not be happening.

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Slinky
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Location: Mid-Michigan

Re: S9 Autoset keeps losing time and date

Post by Slinky » Mon Jan 10, 2011 3:14 pm

Good to hear, CyberGoon.

_________________
Mask: Quattro™ FX Full Face CPAP Mask with Headgear
Additional Comments: PR SystemOne BPAP Auto w/Bi-Flex & Humidifier - EncorePro 2.2 Software - Contec CMS-50D+ Oximeter - Respironics EverFlo Q Concentrator
Women are Angels. And when someone breaks our wings, we simply continue to fly.....on a broomstick. We are flexible like that.
My computer says I need to upgrade my brain to be compatible with its new software.